Award

Tenant Satisfaction Measures Survey

PLATFORM HOUSING GROUP

This public procurement record has 1 release in its history.

Award

14 Mar 2025 at 09:52

Award Notice
Summary of the contracting process

Platform Housing Group, located in Solihull, United Kingdom, has concluded the award stage for the "Tenant Satisfaction Measures Survey" tender in the industry category of Survey Services (CPV code 79311000). The survey aims to collect tenant satisfaction data across various regions including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the rest of the world, and the United Kingdom. The procurement process follows the tender initiation type, and the awarded contract, valued at £81,078 GBP, begins on April 1, 2025, and ends on March 31, 2028. Key deadlines included the tender period ending on January 28, 2025.

This tender presents significant opportunities for businesses specialising in survey services, customer survey services, and customer satisfaction surveys. Although it is not suited for SMEs and VCSEs, firms with expertise in providing detailed tenant perception surveys can benefit from this project. The contract, awarded to The Leadership Factor Ltd, will require robust data collection and analytical capabilities, making it a valuable engagement for established survey service providers aiming to expand their portfolio and grow their business through public sector contracts.

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Notice Information

Notice Title

Tenant Satisfaction Measures Survey

Notice Description

Tender for a provider to carry out Tenant Satisfaction Measures (TSM) perception Surveys. As a landlord that has more than 1000 units for social housing, Platform are required to submit information about the TSM results and relevant contextual information to the RSH.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9fb3ecfb-0ec9-4550-864a-05f16655bd6d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
£81,078 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Mar 202511 months ago
Submission Deadline
28 Jan 2025Expired
Future Notice Date
Not specified
Award Date
14 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PLATFORM HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOLIHULL
Postcode
B37 7YD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

THE LEADERSHIP FACTOR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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