Tender

Leadership Academy Support Ticketing Platform

NHS ENGLAND AND NHS IMPROVEMENT

This public procurement record has 1 release in its history.

Tender

25 Nov 2022 at 16:31

Tender Notice
Summary of the contracting process

The NHS England and NHS Improvement are inviting tenders for the procurement of a web-based incident/ticket management system known as the Leadership Academy Support Ticketing Platform. This procurement falls under the services industry category with a contract value of £60,000 (GBP) and a tender period ending on December 9, 2022. The contract is structured to run from January 5, 2023, to January 4, 2027, offering growth opportunities for businesses specialising in software support services.

This tender presents a business opportunity for SMEs interested in providing software support services to NHS England and NHS Improvement. The procurement method is an open procedure with a minimum contract value of £40,000 (GBP) and is suitable for businesses looking to compete in the services sector. Companies interested in bidding can access more details on the opportunity by registering on the NHS England e-procurement system before the tender period ends on December 9, 2022.

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Notice Information

Notice Title

Leadership Academy Support Ticketing Platform

Notice Description

Procurement of a web-based incident/ticket management system to handle support tickets A full description of the requirement can be found in the ITQ document once suppliers have registered their interest. Please note: the maximum budget for this work is PS20,000 per annum exclusive of VAT. The conract is to be awarded on a 1+1+1 basis. Interested suppliers should register on the NHS England e-procurement system here: https://health-family.force.com/login * Once logged in click 'Find Opportunities' and search for 'Leadership Academy Support Ticketing Platform' * Click 'Register Interest' * Once you have registered your interest you will be able to view the Requirements and submit a response to the questions within the portal. * Any messages about the opportunity should be sent via the e-procurement system. You can do this by going to the home page and: o Click on 'My proposals & Quotes' o Click the relevant Project Title o Click 'Messages' & 'New Message'

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-61b9f0c5-913b-4598-bd54-bcc992eed454
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7bb725df-b240-4c38-8dee-b79c4bdcf7f1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20223 years ago
Submission Deadline
9 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Jan 2023 - 4 Jan 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND AND NHS IMPROVEMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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