Award

G-Cloud 14

NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT

This public procurement record has 2 releases in its history.

AwardUpdate

25 Apr 2025 at 11:23

Award Notice
Award

25 Apr 2025 at 11:22

Award Notice
Summary of the contracting process

The procurement process, identified as "G-Cloud 14," was initiated by the NHS Midlands & Lancashire Commissioning Support Unit, headquartered in Stoke-on-Trent, England. This tender, categorised under project management software packages (CPV code 48331000), involved selective procurement through a call-off from a framework agreement. The primary focus was on services, including the Amazon Connect Contact Centre, calls, automation, and managed service extensions in the digital sphere. The process culminated in the awarding of the contract to DIGITAL SPACE CLOUD SERVICES LTD on 31st December 2024. The contract, valued at £49,503, spans from 1st January 2025 to 31st December 2025, with delivery expected in the United Kingdom.

This tender provides a lucrative opportunity for SMEs specialising in software and digital services, particularly those with expertise in contact centre solutions and automation. Firms that possess the capability to deliver comprehensive project management software services will find this contract appealing. The framework nature of the procurement method signals an ongoing demand for the specialised services tendered, making it an attractive proposition for companies looking to establish a foothold or expand their influence within the public sector’s digital transformation initiatives.

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Notice Information

Notice Title

G-Cloud 14

Notice Description

Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4d886cd3-d53e-40e7-9164-fb32dd7b0910
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48331000 - Project management software package

Notice Value(s)

Tender Value
£49,503 Under £100K
Lots Value
Not specified
Awards Value
£49,503 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Apr 202510 months ago
Submission Deadline
30 Dec 2024Expired
Future Notice Date
Not specified
Award Date
31 Dec 20241 years ago
Contract Period
1 Jan 2025 - 31 Dec 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST4 4LX
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Stoke-on-Trent
Electoral Ward
Fenton West & Mount Pleasant
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

DIGITAL SPACE CLOUD SERVICES

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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