Award

TENANT AND EMPLOYEE SATISFACTION SURVEYS

WAKEFIELD AND DISTRICT HOUSING LIMITED

This public procurement record has 1 release in its history.

Award

08 Nov 2017 at 13:55

Summary of the contracting process

The procurement process involves Wakefield and District Housing Limited, which is seeking services for Tenant and Employee Satisfaction Surveys. This tender is classified under the “Customer satisfaction survey” industry category and is located in Yorkshire and the Humber, United Kingdom. The procurement stage is at the Award phase, with the contract being awarded on 3rd November 2017, and the contract period is set from 6th November 2017 to 5th November 2020. The total value of the awarded contract is £19,900.

This tender presents significant opportunities for businesses specialising in survey services and data analysis, particularly those with experience in customer satisfaction assessments. Enterprises with the capacity to conduct stakeholder interviews, process survey data, and provide actionable insights will be particularly well-suited to compete. Given that the awarded supplier is The Leadership Factor Limited, larger firms may find it advantageous to showcase their experience and technology in conducting comprehensive surveys, thus positioning themselves favourably for future contracts in this domain.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

TENANT AND EMPLOYEE SATISFACTION SURVEYS

Notice Description

Since our inception in 2005, we have carried out a tenant satisfaction survey using a sample of our tenants. Since 2014, we have carried out this survey over the telephone every six months using a representative sample of 700 tenants. In addition we have also carried out an annual WDH employee survey. Consequently our tendered requirements are split across the following two lots Lot 1 - Tenant Satisfaction Survey Lot 2 - Employee Survey

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2a0d71b3-2eed-45f1-9746-ae9209026435
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£51,000 Under £100K
Lots Value
Not specified
Awards Value
£19,900 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Nov 20178 years ago
Submission Deadline
4 Aug 2017Expired
Future Notice Date
Not specified
Award Date
3 Nov 20178 years ago
Contract Period
6 Nov 2017 - 5 Nov 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WAKEFIELD AND DISTRICT HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CASTLEFORD
Postcode
WF10 5HX
Post Town
Wakefield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Wakefield
Electoral Ward
Castleford Central and Glasshoughton
Westminster Constituency
Pontefract, Castleford and Knottingley

Supplier Information

Number of Suppliers
1
Supplier Name

THE LEADERSHIP FACTOR

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9-2017-11-08T13:55:23Z",
    "date": "2017-11-08T13:55:23Z",
    "ocid": "ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WDH001-DN287698-24804863",
        "title": "TENANT AND EMPLOYEE SATISFACTION SURVEYS",
        "description": "Since our inception in 2005, we have carried out a tenant satisfaction survey using a sample of our tenants. Since 2014, we have carried out this survey over the telephone every six months using a representative sample of 700 tenants. In addition we have also carried out an annual WDH employee survey. Consequently our tendered requirements are split across the following two lots Lot 1 - Tenant Satisfaction Survey Lot 2 - Employee Survey",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79342311",
            "description": "Customer satisfaction survey"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 51000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2017-08-04T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2017-09-01T00:00:00+01:00",
            "endDate": "2020-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-49240",
            "name": "Wakefield and District Housing Limited",
            "identifier": {
                "legalName": "Wakefield and District Housing Limited"
            },
            "address": {
                "streetAddress": "Merefield House, Whistler Drive",
                "locality": "Castleford",
                "postalCode": "WF10 5HX",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Nigel Robson",
                "email": "nrobson@wdh.co.uk",
                "telephone": "+44 1977788659"
            },
            "details": {
                "url": "http://www.wdh.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-71896",
            "name": "The Leadership Factor Limited",
            "identifier": {
                "legalName": "The Leadership Factor Limited"
            },
            "address": {
                "streetAddress": "Taylor Hill Mill, Huddersfield HD4 6JA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-49240",
        "name": "Wakefield and District Housing Limited"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9-1",
            "status": "active",
            "date": "2017-11-03T00:00:00Z",
            "datePublished": "2017-11-08T13:55:23Z",
            "value": {
                "amount": 19900,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-71896",
                    "name": "The Leadership Factor Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2017-11-06T00:00:00Z",
                "endDate": "2020-11-05T23:59:59Z"
            },
            "description": "n/a",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/2a0d71b3-2eed-45f1-9746-ae9209026435",
                    "datePublished": "2017-11-08T13:55:23Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}