Award

Microsoft Unified Support Services

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

19 Jan 2022 at 15:03

Award Notice
Summary of the contracting process

The procurement process titled "Microsoft Unified Support Services" was conducted by H M Revenue & Customs in the United Kingdom, focusing on IT services related to consulting, software development, Internet, and support, specifically with a value of £1,921,233. The tender was completed on 15 December 2021, and the contract period commenced on 29 December 2021, running until 28 December 2022. This procurement was carried out using a selective method through a call-off from a framework agreement.

This tender presents an excellent opportunity for businesses in the IT services sector, particularly those specialising in Microsoft product support and software solutions. Companies that can provide extensive problem resolution services and both reactive and preventative support would find themselves well-suited to compete. Engaging in such contracts could help businesses expand their clientele, particularly in the public sector, by establishing credibility and demonstrating value through successful service delivery.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Microsoft Unified Support Services

Notice Description

Support across all Microsoft products, providing problem resolution services reactive and preventative support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1dd23491-3a4c-4f28-8452-4f01bc74556b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,921,233 £1M-£10M
Lots Value
Not specified
Awards Value
£1,921,233 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jan 20224 years ago
Submission Deadline
15 Dec 2021Expired
Future Notice Date
Not specified
Award Date
15 Dec 20214 years ago
Contract Period
29 Dec 2021 - 28 Dec 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884-2022-01-19T15:03:11Z",
    "date": "2022-01-19T15:03:11Z",
    "ocid": "ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SR823186217",
        "title": "Microsoft Unified Support Services",
        "description": "Support across all Microsoft products, providing problem resolution services reactive and preventative support.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1921233,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2021-12-15T16:30:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-12-29T00:00:00Z",
            "endDate": "2022-12-28T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M Revenue & Customs",
            "identifier": {
                "legalName": "H M Revenue & Customs",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "Customs House Annexe,20 Lower Thames Street",
                "locality": "LONDON",
                "postalCode": "SS991AA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Miriam Larocque",
                "email": "miriam.larocque@hmrc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-1624297",
            "name": "Microsoft Limited",
            "identifier": {
                "legalName": "Microsoft Limited",
                "scheme": "GB-COH",
                "id": "1624297"
            },
            "address": {
                "streetAddress": "Microsoft Campus, Thames Valley Park, Reading, RG6 1WG"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M Revenue & Customs"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884-1",
            "status": "active",
            "date": "2021-12-15T00:00:00Z",
            "datePublished": "2022-01-19T15:03:11Z",
            "value": {
                "amount": 1921233,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-1624297",
                    "name": "Microsoft Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-12-29T00:00:00Z",
                "endDate": "2022-12-28T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1dd23491-3a4c-4f28-8452-4f01bc74556b",
                    "datePublished": "2022-01-19T15:03:11Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/04f49848-eb63-4651-b14a-9676dd318a8a",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}