Award

Insight and Performance Programme KPI and Metric Definition

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

09 Aug 2022 at 15:12

Award Notice
Summary of the contracting process

The Department for Work and Pensions has awarded a contract for the 'Insight and Performance Programme KPI and Metric Definition'. The procurement process used a selective procurement method, specifically calling off from a framework agreement. The contract value is £6,665,865, with a contract period starting on 1st August 2022 and ending on 31st March 2023. The procurement stage is 'award', and the tender closed on 28th July 2022. The location of the procurement is in London, United Kingdom, in the IT services sector (CPV code: 72000000).

This contract opportunity with the Department for Work and Pensions presents a chance for businesses involved in IT services consulting, software development, and Internet support to engage and grow their operations. The nature of the contract, focusing on data review and performance improvement, calls for organisations with expertise in delivering strategic IT solutions to government departments. Businesses offering innovative approaches to operational effectiveness and service delivery monitoring are well-suited to compete for this contract opportunity.

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Notice Information

Notice Title

Insight and Performance Programme KPI and Metric Definition

Notice Description

The Buyer is facing a significant pressure to stabilise services and improve performance effectivenessin the wake of the pandemic; respond to a surge in demand; and address growing backlogs across productsIn response to this, the Permanent Secretary commissioned the data reviewto better under-stand and identify how the Department can:o allocate resource to meet Buyer's strategic objectives in the most effective way; and o monitor performance, produc-tivity and effectiveness of Buyer service delivery teams. Through the Buyer's discovery and 2 trial Minimum Viable Products (MVPs) the Buyer identified ways to address these gaps which is effective. The components tested in the MVPs have been shown to deliver value to the business. The Buyer now have approval to progress with the Insight and Performance Programme identifying outcome focussed KPIs, delivering the right data and insights to support decision makers across the department.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6344565f-bbbb-4cee-86c0-52856649183f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aaefaa36-de6a-40bd-ac4e-56975f73939e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£6,665,865 £1M-£10M
Lots Value
Not specified
Awards Value
£2,455,845 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Aug 20223 years ago
Submission Deadline
28 Jul 2022Expired
Future Notice Date
Not specified
Award Date
27 Jul 20223 years ago
Contract Period
31 Jul 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLI London
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

CAPGEMINI

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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