Award

Brunel Help Enterprise Service Management

BRUNEL UNIVERSITY LONDON

This public procurement record has 1 release in its history.

Award

21 Apr 2023 at 14:07

Summary of the contracting process

The Brunel University London has successfully awarded a contract for the implementation and provision of Freshworks Freshservice Employee Engagement Suite subscription software for Enterprise Service Management. The contract, under the G Cloud 13 Framework, is valued at £505,400 GBP and has a duration of 36 months, with a possible extension of up to 12 months. The procurement method used was selective, with the tender period closing on March 1, 2023. The contract period starts from March 31, 2023, and ends on March 30, 2026. The main procurement category for this contract falls under services.

This awarded tender by Brunel University London presents an opportunity for businesses, especially those providing software package and information systems services, to grow and collaborate with the educational institution. Small and medium-sized enterprises (SMEs) are well-suited to compete, as demonstrated by the inclusion of SME suitability criteria. Businesses interested in service management software solutions, particularly in the field of Enterprise Service Management, may find this tender conducive for business expansion and development.

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Notice Title

Brunel Help Enterprise Service Management

Notice Description

Contract Awarded on G Cloud 13 Framework for the implementation and provision of Freshworks Freshservice Employee Engagement Suite subscription software for Enterprise Service Management. The contract term is for 36 months with the option to extend for 1 period of up to 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-64585b4f-cf8e-4bf6-9e1f-939100c9c4a5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e5198343-be79-4dca-a3c6-b89a0e03a5f8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£505,400 £500K-£1M
Lots Value
Not specified
Awards Value
£505,400 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20232 years ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
27 Mar 20232 years ago
Contract Period
30 Mar 2023 - 30 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRUNEL UNIVERSITY LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 3PH
Post Town
Southall
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
Not specified

Local Authority
Hillingdon
Electoral Ward
Colham & Cowley
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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