Award

User Experience Research & Usability Testing

STUDENT LOANS COMPANY LIMITED

This public procurement record has 1 release in its history.

Award

21 Feb 2018 at 09:41

Summary of the contracting process

The procurement process is characterised by the awarding of a contract for "User Experience Research & Usability Testing" by the Student Loans Company Limited, located in Glasgow, Scotland. This procurement falls under the market research services category (CPV code: 79310000) and was performed via a selective procurement method as a call-off from a framework agreement. The contract is valued at £160,000, with a contract period running from 13th November 2017 to 12th November 2019. Although the tender period concluded on 24th October 2017, the award was made on 9th November 2017, with the award notice published on 21st February 2018.

This tender presents significant opportunities for growth in the market research services sector, particularly for small and medium-sized enterprises (SMEs) capable of delivering user experience research and usability testing services. Businesses specialising in qualitative and quantitative research methodologies, user interface design, or those that have expertise in digital services tailored to customer needs would be well-suited to compete in such tenders. Engaging with the Student Loans Company Limited can open avenues for future contracts as they seek continuous improvement of their digital offerings.

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Notice Title

User Experience Research & Usability Testing

Notice Description

Contract Awad Notice - support for SLC to ensure digital services meet the needs and expectations of customers by carrying out user experience research & usability testing.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-645fc6f2-892b-49cd-9651-c0f2fa7b460f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bac0a494-a823-4618-9e27-9ab7b9314347
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£160,000 £100K-£500K
Lots Value
Not specified
Awards Value
£160,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20188 years ago
Submission Deadline
24 Oct 2017Expired
Future Notice Date
Not specified
Award Date
9 Nov 20178 years ago
Contract Period
13 Nov 2017 - 12 Nov 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY LIMITED
Contact Name
Joan McCluskey
Contact Email
joan_mccluskey@slc.co.uk
Contact Phone
0141 243 3415

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

USER VISION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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