Award

Lines and Calls Services

DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS

This public procurement record has 1 release in its history.

Award

15 Jan 2025 at 16:04

Award Notice
Summary of the contracting process

The Department for Environment, Food & Rural Affairs (DEFRA) has completed a direct award for "Lines and Calls Services" to British Telecommunications. This contract, which falls under the IT services category (CPV code 72000000), is situated in the United Kingdom. The services are essential to maintain public telephone network operations as the UK transitions from analogue to digital services by December 2025. The procurement process concluded with an award on January 7, 2025, and the contract runs from January 8, 2025, to January 7, 2026, with a total value of £452,532.

This tender represents a substantial opportunity for businesses specialising in IT and telecommunications services to engage with crucial public infrastructure projects, especially those capable of supporting the digital transition from analogue services. Large-scale companies are the best fit, given the nature and scope of the services required. The contract underscores the importance of ensuring continuous operation of essential public services, making it pivotal for businesses aiming to expand their involvement in high-stakes, government-supported digital initiatives.

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Notice Information

Notice Title

Lines and Calls Services

Notice Description

The UK public telephone network is moving from an Analogue service to an Internet Protocol (IP) based service and network operators will cease all analogue provisions across the UK by December 2025. The business needs services underpinned by PSTN to continue to function until the services are either ceased or moved to digital alternatives and are crucial for services across many customer groups at various levels of importance. Therefore, a new Direct Award is needed to safeguard these services and to guarantee ongoing Service Operations until they are eventually phased out.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6483aee4-b0b2-40ba-a845-8c7615eea9f0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d354f312-6735-4d76-80be-a15233e00d6c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award to same Supplier
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£452,532 £100K-£500K
Lots Value
Not specified
Awards Value
£452,532 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20251 years ago
Submission Deadline
7 Jan 2025Expired
Future Notice Date
Not specified
Award Date
7 Jan 20251 years ago
Contract Period
8 Jan 2025 - 7 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW19 3JR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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