Tender

Defence Digital IT Service Management Tooling Service Partner Contract Notice

MINISTRY OF DEFENCE

This public procurement record has 2 releases in its history.

TenderAmendment

05 Jul 2022 at 12:32

Tender Notice
Tender

04 Jul 2022 at 15:33

Tender Notice
Summary of the contracting process

The Ministry of Defence has issued a contract notice for the Defence Digital IT Service Management Tooling Service Partner. This tender falls under the information technology services category, with a total contract value of £55 million. The procurement is currently in the tender stage, with submissions due by 7th August 2022. The contract period is set to commence on 1st April 2023 and will run until 31st March 2027, primarily based in Corsham, South West England. This procurement is being conducted under specific exemptions from the Public Contracts Regulations due to UK essential security interests.

This tender presents an exceptional opportunity for businesses specialising in information technology services, particularly those equipped to provide operational support, maintenance, and technical change management. Small and medium-sized enterprises (SMEs) may find this contract suitable, especially those with experience in managing multi-supplier information systems and offering IT service management capabilities. Competitors are advised to engage with the provided PQQ documentation for detailed requirements and selection criteria to prepare their proposals effectively.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Defence Digital IT Service Management Tooling Service Partner Contract Notice

Notice Description

Defence Digital IT Service Management Tooling Service Partner (DD ITSM TSP) The DD ITSM Tooling Service sits within the Operational Service Management (OSM) programme within the Defence Digital function of the Ministry of Defence (the "Authority"). Defence Digital is responsible for the delivery and support of information systems and services to operations and to all parts of the UK Defence community, including other areas of government. - The DD ITSM Tooling Service Partner will operate, support and maintain the tooling that supports OSM and underpins the DD Enterprise Service Integration and Management (SIAM) ecosystem, enabling management of multi supplier information systems to the performance required by Defence. - The DD ITSM Tooling Service Partner will provide technical support, maintenance, technical change management and training for the DD ITSM Tooling capability, whilst working with the Defence Digital OSM programme team to ensure the service management ticketing capability remains future-proof and fit for purpose. - Further details on the requirement can be found within the DD ITSM Tooling Service Partner Supplier Prospectus document. - Further details on the security conditions can be found at Annex A of the PQQ: Security Aspects Letter. - Full guidance on how the selection will be made pursuant to the PQQ will be given in the PQQ document. Additional information: - The Authority reserves the right to amend any condition related to security of information in order to reflect any relevant changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise. - Applicants are to note that the Authority has engaged external consultants to support the procurement. These external consultants are being managed by the Authority and have roles throughout the procurement process, both in drafting the procurement documentation, including selection criteria, and in evaluating applications. Appropriate Ethical Walls and Conflict of Interest regimes are in place. The PQQ is available on the Defence Sourcing Portal (DSP). You will need a DSP Account and Log In to access the PQQ. A link to the PQQ is provided.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-64e8bec1-555f-4529-8984-840e8d1e5616
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/762e648a-9bbd-4e1c-a237-a7120b6d147f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - This procurement is exempt from the application of the Public Contracts Regulations 2015 ("PCR") and the Defence and Security Public Contracts Regulations 2011 ("DSPCR") in order to protect UK essential security interests.
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

72223000 - Information technology requirements review services

72610000 - Computer support services

Notice Value(s)

Tender Value
£55,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jul 20223 years ago
Submission Deadline
7 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2023 - 31 Mar 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORSHAM
Postcode
SN13 9NR
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK South West (England)
Local Authority
Wiltshire
Electoral Ward
Corsham Ladbrook
Westminster Constituency
Chippenham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-64e8bec1-555f-4529-8984-840e8d1e5616-2022-07-05T13:32:44+01:00",
    "date": "2022-07-05T13:32:44+01:00",
    "ocid": "ocds-b5fd17-64e8bec1-555f-4529-8984-840e8d1e5616",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_301265/1084572",
        "title": "Defence Digital IT Service Management Tooling Service Partner Contract Notice",
        "description": "Defence Digital IT Service Management Tooling Service Partner (DD ITSM TSP) The DD ITSM Tooling Service sits within the Operational Service Management (OSM) programme within the Defence Digital function of the Ministry of Defence (the \"Authority\"). Defence Digital is responsible for the delivery and support of information systems and services to operations and to all parts of the UK Defence community, including other areas of government. - The DD ITSM Tooling Service Partner will operate, support and maintain the tooling that supports OSM and underpins the DD Enterprise Service Integration and Management (SIAM) ecosystem, enabling management of multi supplier information systems to the performance required by Defence. - The DD ITSM Tooling Service Partner will provide technical support, maintenance, technical change management and training for the DD ITSM Tooling capability, whilst working with the Defence Digital OSM programme team to ensure the service management ticketing capability remains future-proof and fit for purpose. - Further details on the requirement can be found within the DD ITSM Tooling Service Partner Supplier Prospectus document. - Further details on the security conditions can be found at Annex A of the PQQ: Security Aspects Letter. - Full guidance on how the selection will be made pursuant to the PQQ will be given in the PQQ document. Additional information: - The Authority reserves the right to amend any condition related to security of information in order to reflect any relevant changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise. - Applicants are to note that the Authority has engaged external consultants to support the procurement. These external consultants are being managed by the Authority and have roles throughout the procurement process, both in drafting the procurement documentation, including selection criteria, and in evaluating applications. Appropriate Ethical Walls and Conflict of Interest regimes are in place. The PQQ is available on the Defence Sourcing Portal (DSP). You will need a DSP Account and Log In to access the PQQ. A link to the PQQ is provided.",
        "datePublished": "2022-07-04T16:33:27+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72223000",
                "description": "Information technology requirements review services"
            },
            {
                "scheme": "CPV",
                "id": "72610000",
                "description": "Computer support services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SN13 9NR"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SN13 9NR"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 55000000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - This procurement is exempt from the application of the Public Contracts Regulations 2015 (\"PCR\") and the Defence and Security Public Contracts Regulations 2011 (\"DSPCR\") in order to protect UK essential security interests.",
        "tenderPeriod": {
            "endDate": "2022-08-07T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/762e648a-9bbd-4e1c-a237-a7120b6d147f",
                "datePublished": "2022-07-04T16:33:27+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2022-07-05T13:32:44+01:00"
            },
            {
                "id": "2",
                "description": "Addition of link to PQQ",
                "url": "https://contracts.mod.uk/go/404451020181CE46D40C"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-212044",
            "name": "Ministry of Defence",
            "identifier": {
                "legalName": "Ministry of Defence"
            },
            "address": {
                "streetAddress": "Spur E1, Building 405, MoD Corsham, Westwells Road, Corsham",
                "locality": "Corsham",
                "postalCode": "SN13 9NR",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "isscomrcl-modnetevo-fosm@mod.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-212044",
        "name": "Ministry of Defence"
    }
}