Award

Research and Insights Services

POST OFFICE

This public procurement record has 2 releases in its history.

Award

21 Jan 2026 at 16:43

Tender

05 Feb 2025 at 13:37

Summary of the contracting process

The Post Office, based in London, has completed its procurement process for "Research and Insights Services", which fell under the industry categories of IT services, research and development services, and market research. The procurement utilised a selective, restricted procedure suitable for contracts above a certain financial threshold, amounting to £3,700,000. The tender was published on 5th February 2025 and closed by 5th March 2025. The contract awarded on 8th January 2026 to several suppliers is set to commence on 9th January 2026 and conclude by 30th September 2030, encompassing research services across four distinct lots including Ad Hoc and Periodic Research, Postmaster Research, Specialist Audience, and Self-serve/field and tab.

This tender presents significant growth opportunities for businesses engaged in IT consulting, software development, and research and development consultancy services. It is especially suitable for small and medium-sized enterprises (SMEs), evidenced by the awardees such as Quadrangle Research Group Limited and Trinity McQueen Limited, indicative of the project’s adaptability to SME capacities. The procurement’s segmented structure across multiple lots opens multiple entry points for niche firms specialising in market analysis and data insights, reinforcing a collaborative environment conducive to new and continued partnerships.

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Notice Title

Research and Insights Services

Notice Description

Post Office Limited seeks to establish contracts for Research and Insights Services. This will consist of 4 Lots which are for: Lot One - Ad Hoc and Periodic Research Lot Two - Postmaster Research Lot 3 - Specialist Audience Lot 4 - Self-serve / field and tab To apply please respond to the Selection Questionnaire available via the e-sourcing Event within the POLWeb3 e-Sourcing Portal that is being used to manage this procurement exercise. Link to Web3 - https://postoffice.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx?ApplicationInstanceID=4bc561cf-6fcc-4cba-a8d2-bb5813c8d19e

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65baa9e8-7d50-4064-bd03-88b014805ef2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/51fb1b45-eaf4-4a30-a91c-b6f6a247554e
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

30211300 - Computer platforms

72000000 - IT services: consulting, software development, Internet and support

73000000 - Research and development services and related consultancy services

79300000 - Market and economic research; polling and statistics

Notice Value(s)

Tender Value
£3,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,700,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jan 20261 months ago
Submission Deadline
5 Mar 2025Expired
Future Notice Date
Not specified
Award Date
8 Jan 20261 months ago
Contract Period
9 Jan 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
5
Supplier Names

DYNATA GLOBAL

QUADRANGLE RESEARCH GROUP

SAVANTA GROUP

THE VALUE ENGINEERS

TRINITY MCQUEEN

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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