Award

LiveChat Online Chat Service

THE NATIONAL ARCHIVES

This public procurement record has 1 release in its history.

Award

03 Apr 2024 at 09:46

Award Notice
Summary of the contracting process

The National Archives in England has awarded a contract for the provision of LiveChat Online Chat Service classified under IT services. The contract, with a value of £29,613.17 GBP, was awarded through a direct procurement method. The contract period is set to start on 1st March 2024 and end on 31st March 2027, providing long-term service delivery in Richmond, postcode TW9 4DU.

This tender presents an opportunity for businesses in the IT services industry, particularly those involved in consulting, software development, and Internet support. Companies well-suited to compete for this contract would need to offer online chat service solutions and have the capacity to provide services over the contract duration. The procurement stage has been completed, and the contract has been awarded, offering stability for potential suppliers to engage in fruitful business growth.

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Notice Information

Notice Title

LiveChat Online Chat Service

Notice Description

LiveChat Online Chat Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65dea972-412a-4858-ba22-4b02590fac5d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cbb6d711-f49e-4db5-b17b-e18b663d764b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£29,613 Under £100K
Lots Value
Not specified
Awards Value
£29,613 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20241 years ago
Submission Deadline
26 Feb 2024Expired
Future Notice Date
Not specified
Award Date
27 Feb 20241 years ago
Contract Period
1 Mar 2024 - 31 Mar 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE NATIONAL ARCHIVES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
RICHMOND
Postcode
TW9 4DU
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Supplier Information

Number of Suppliers
1
Supplier Name

LIVECHAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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