Award

Ombudsman Target Operating Model

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

17 May 2022 at 16:34

Award Notice
Summary of the contracting process

The procurement process for the "Ombudsman Target Operating Model" was undertaken by the Office of Rail and Road, based in London, England. This process focused on business analysis consultancy services and involved a direct procurement method through a single tender action, as it was below the financial threshold. The contract was awarded on 28th February 2022, with a total value of £76,000, and the contract period extended from 28th February 2022 to 30th April 2022. The procurement stage has been marked as complete, with the relevant notice published on 17th May 2022.

This tender provides avenues for business growth particularly for small and medium-sized enterprises (SMEs) in the consultancy sector, especially those specialising in business analysis. Businesses with expertise in developing operational frameworks and improving service delivery models would be well-suited to compete for such opportunities. The engagement in this area can enhance their visibility and credibility within the public sector, thus fostering further business prospects.

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Notice Information

Notice Title

Ombudsman Target Operating Model

Notice Description

The ORR is seeking assistance to develop a target operating model for a rail ombudsman.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-660b8c19-d469-43d2-9736-3b807c2db5e6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e8ec2050-a209-4e86-8d8c-45749d8cff54
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72221000 - Business analysis consultancy services

Notice Value(s)

Tender Value
£76,000 Under £100K
Lots Value
Not specified
Awards Value
£76,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 May 20223 years ago
Submission Deadline
25 Feb 2022Expired
Future Notice Date
Not specified
Award Date
28 Feb 20223 years ago
Contract Period
28 Feb 2022 - 30 Apr 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Gayle Webster
Contact Email
gayle.webster@orr.gov.uk
Contact Phone
02072823944

Buyer Location

Locality
LONDON
Postcode
E14 4QA
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

LUCERNA PARTNERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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