Award

Annual support charge

UNIVERSITY OF THE WEST OF ENGLAND

This public procurement record has 1 release in its history.

Award

12 Jan 2018 at 15:28

Summary of the contracting process

The University of the West of England is seeking proposals for the "Annual Support Charge", aimed at providing annual support for Microsoft CRM developments and associated help desk services. This procurement falls under the category of Customer Relation Management software development services and is located in Bristol, England. The tender process was conducted through an open method, now complete, with the contract awarded on January 4, 2018. The contract period commenced on January 5, 2018, and concluded on January 6, 2018, with a total contract value of £42,374.61.

This tender presents significant opportunities for businesses specialising in software development and IT services, particularly those with experience in Microsoft CRM solutions. Companies that can offer customized support and development services, including help desk operations, would be well-positioned to compete. Given the scope of the contract, larger firms with established capabilities in customer relationship management will find this opportunity aligned with their service offerings, enabling them to expand their client base in the educational sector.

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Notice Title

Annual support charge

Notice Description

Annual Support charge for the Delivered Microsoft CRM developments & customisations for the Crimson products & a help desk service on Microsoft CRM product

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-670fc64d-99a4-4ff0-85d3-75b741e363ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/81b03612-1163-4edb-b211-4a2554d0b605
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£42,374 Under £100K
Lots Value
Not specified
Awards Value
£42,374 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20188 years ago
Submission Deadline
4 Jan 2018Expired
Future Notice Date
Not specified
Award Date
4 Jan 20188 years ago
Contract Period
5 Jan 2018 - 6 Jan 2018 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF THE WEST OF ENGLAND
Contact Name
Not specified
Contact Email
purchasing@uwe.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS16 1QY
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified

Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

CRIMSON CONSULTANTS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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