Tender

Request for Quotation for the provision of FOI, SAR and Complaints Management System

LEICESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

03 Apr 2023 at 13:47

Tender Notice
Summary of the contracting process

The Leicestershire County Council is inviting bids for the provision of a FOI, SAR, and Complaints Management System. This procurement opportunity falls under the IT services category and has a contract value of £50,000. The deadline for tender submissions is 24th April 2023. The contract period is set to start on 1st July 2023 and end on 31st July 2027. The council is seeking a Software as a Solution offering to handle case tracking in various areas, ensuring compliance with UK GDPR.

This tender presents a business growth opportunity for firms specializing in IT services, consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) are particularly welcome to participate. By providing a consolidated solution for managing key areas like FOI requests and complaints, successful bidders can contribute to the council's data protection compliance efforts. Businesses with expertise in case tracking workflows and local government compliance are well-suited to compete for this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Request for Quotation for the provision of FOI, SAR and Complaints Management System

Notice Description

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas: * FOI and EIR requests * Subject Access Requests * Data Incidents * Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries * Corporate Compliments and Comments * Statutory and non-statutory complaints * MP / Councillor Enquiries Any solution needs to support overall Local Authority (LA) compliance with UK GDPR (General Data Protection Regulations). The end solution will be used to capture, process, resolve and report across these key areas. LCC is on principle looking for a SaaS (Software as a Solution) offering with workflows that manage case tracking in these areas.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-674c5acd-5bd1-4bdb-b0f3-1500a99e2cc5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9d4b0bbf-e7d4-4515-b83a-1cc46f068bb3
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20232 years ago
Submission Deadline
24 Apr 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2023 - 31 Jul 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEICESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-674c5acd-5bd1-4bdb-b0f3-1500a99e2cc5-2023-04-03T14:47:53+01:00",
    "date": "2023-04-03T14:47:53+01:00",
    "ocid": "ocds-b5fd17-674c5acd-5bd1-4bdb-b0f3-1500a99e2cc5",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LEICSCC001-DN662053-12685162",
        "title": "Request for Quotation for the provision of FOI, SAR and Complaints Management System",
        "description": "Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas: * FOI and EIR requests * Subject Access Requests * Data Incidents * Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries * Corporate Compliments and Comments * Statutory and non-statutory complaints * MP / Councillor Enquiries Any solution needs to support overall Local Authority (LA) compliance with UK GDPR (General Data Protection Regulations). The end solution will be used to capture, process, resolve and report across these key areas. LCC is on principle looking for a SaaS (Software as a Solution) offering with workflows that manage case tracking in these areas.",
        "datePublished": "2023-04-03T14:47:53+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 50000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-04-24T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-07-01T00:00:00+01:00",
            "endDate": "2027-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/9d4b0bbf-e7d4-4515-b83a-1cc46f068bb3",
                "datePublished": "2023-04-03T14:47:53+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=55935566-21d2-ed11-8121-005056b64545"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-58010",
            "name": "Leicestershire County Council",
            "identifier": {
                "legalName": "Leicestershire County Council"
            },
            "address": {
                "streetAddress": "County Hall, Leicester Road, Glenfield",
                "locality": "Leicester",
                "postalCode": "LE3 8RA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Pav Kaur",
                "email": "Pavendip.Kaur@leics.gov.uk",
                "telephone": "+44 1163056855"
            },
            "details": {
                "url": "https://www.eastmidstenders.org/index.html"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-58010",
        "name": "Leicestershire County Council"
    }
}