Tender

Historic Royal Palaces Digital Visitor Guide Hardware and Services provision

HISTORIC ROYAL PALACES

This public procurement record has 1 release in its history.

Tender

21 Feb 2025 at 13:30

Summary of the contracting process

The Historic Royal Palaces (HRP) is initiating a tender process titled “Historic Royal Palaces Digital Visitor Guide Hardware and Services provision.” This procurement falls under the industry category of Library, archives, museums, and other cultural services (CPV: 92500000). The project focuses on providing audio-guide hardware and operational services for guided tours across three sites, with an additional IT support and maintenance requirement for all sites and a managed service at the Tower of London. Located in London, United Kingdom, this tender is in the planning stage and submissions are expected by 24 March 2025, with the contract period starting on 1 November 2025 and ending on 30 November 2025. The procurement method employed is a selective, restricted procedure, aiming for a contract value of £1,200,000.

This tender offers substantial opportunities for businesses specialising in digital guide hardware and multimedia devices, as well as those providing operational and IT support services. Companies with experience in the cultural and heritage sector, particularly those proficient in managing services for high-profile locations, will be well-suited to compete. Although this opportunity is not specifically targeting SMEs or VCSEs, it presents significant growth prospects for well-established firms with the capability to deliver comprehensive support across multiple sites, including the prestigious Tower of London.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Historic Royal Palaces Digital Visitor Guide Hardware and Services provision

Notice Description

HRP will be running a tender process with the intention of awarding a contract for the provision of Audio-Guide Hardware and Operational services for guided tours for our visitors. To support and deliver multimedia guide devices and associated hardware, across three of their sites. Included in the contract will be an agreement for IT Support and Maintenance provision for all sites. There is also a requirement for an operational managed service for staff resource at Tower of London only.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-68ed6f04-8e47-4867-a973-dee5d03fedf5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/711eff1a-9cb2-435a-b2d0-3596d76b5f76
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services


CPV Codes

92500000 - Library, archives, museums and other cultural services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20251 years ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2025 - 30 Nov 2025 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HISTORIC ROYAL PALACES
Contact Name
Not specified
Contact Email
kelly.jefferys@hrp.org.uk
Contact Phone
+442031666076

Buyer Location

Locality
EAST MOLESEY
Postcode
KT8 9AU
Post Town
Kingston upon Thames
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI London

Local Authority
Richmond upon Thames
Electoral Ward
Hampton
Westminster Constituency
Twickenham

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-68ed6f04-8e47-4867-a973-dee5d03fedf5-2025-02-21T13:30:04Z",
    "date": "2025-02-21T13:30:04Z",
    "ocid": "ocds-b5fd17-68ed6f04-8e47-4867-a973-dee5d03fedf5",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP928200839",
        "title": "Historic Royal Palaces Digital Visitor Guide Hardware and Services provision",
        "description": "HRP will be running a tender process with the intention of awarding a contract for the provision of Audio-Guide Hardware and Operational services for guided tours for our visitors. To support and deliver multimedia guide devices and associated hardware, across three of their sites. Included in the contract will be an agreement for IT Support and Maintenance provision for all sites. There is also a requirement for an operational managed service for staff resource at Tower of London only.",
        "datePublished": "2025-02-21T13:30:04Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "92500000",
            "description": "Library, archives, museums and other cultural services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1200000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2025-03-24T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-11-01T00:00:00Z",
            "endDate": "2025-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/711eff1a-9cb2-435a-b2d0-3596d76b5f76",
                "datePublished": "2025-02-21T13:30:04Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-East-Molesey:-Library,-archives,-museums-and-other-cultural-services./8WV68Z84A8"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-233169",
            "name": "Historic Royal Palaces",
            "identifier": {
                "legalName": "Historic Royal Palaces"
            },
            "address": {
                "streetAddress": "Apartment 62",
                "locality": "East Molesey",
                "postalCode": "KT8 9AU",
                "countryName": "UK"
            },
            "contactPoint": {
                "email": "Kelly.Jefferys@hrp.org.uk",
                "telephone": "+442031666076"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-233169",
        "name": "Historic Royal Palaces"
    }
}