Award

TLLL CRM Solution

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

08 Aug 2022 at 12:53

Summary of the contracting process

NHS England has awarded a contract for the provision of a Customer Relation Management software package known as "TLLL CRM Solution". The procurement process was completed with an open procedure below threshold. The contract value is £28,317. The contract period starts on August 1, 2022, and ends on July 31, 2023. The procurement was suitable for small and medium-sized enterprises (SMEs). The buying organisation is located at Wellington House, London, SE1 8UG, United Kingdom.

This tender for the CRM solution by NHS England presents an opportunity for SMEs in the services sector. Businesses providing software solutions or IT services focused on customer relationship management would be well-suited to compete. The contract period provides a stable revenue stream for the selected supplier, SugarCRM UK Limited, offering a platform for business growth and customer base expansion within the UK and potentially other markets.

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Notice Title

TLLL CRM Solution

Notice Description

Provision of a CRM solution

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-69746ff5-4ef5-4b3b-9150-0b6927e06330
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/031afeca-a1d6-4bb9-abc9-71d7b0b9b3c6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£28,317 Under £100K
Lots Value
Not specified
Awards Value
£28,317 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Aug 20223 years ago
Submission Deadline
20 Jul 2022Expired
Future Notice Date
Not specified
Award Date
31 Jul 20223 years ago
Contract Period
31 Jul 2022 - 31 Jul 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

SUGARCRM UK LMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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