Award

CA15189 - ESNEFT2390 Monitoring and Alerting solutions for the ESNEFT Infrastructure Environment

EAST SUFFOLK AND NORTH ESSEX NHS FT

This public procurement record has 1 release in its history.

Award

17 Mar 2025 at 12:42

Summary of the contracting process

East Suffolk and North Essex NHS Foundation Trust is conducting a procurement process titled "CA15189 - ESNEFT2390 Monitoring and Alerting solutions for the ESNEFT Infrastructure Environment." This tender falls under the IT software package industry category and involves the provision of AlertMedia emergency communication software and Zabbix monitoring and alerting software support and training. The process is at the Award stage with a contract commencement date set for 1st April 2025 and an end date of 31st March 2030, including potential extensions. Relevant locations include the United Kingdom, Channel Islands, Isle of Man, British Overseas Territories, Europe, and the Rest of the World. The procurement method followed is an open procedure under the Digital Workplace Solutions Framework Agreement (SBS/19/AB/WAB/9411), with the tender period closing on 10th February 2025 at 12:00 PM.

This tender offers significant opportunities for business growth, ideally suited for Small and Medium Enterprises (SMEs) specialising in IT software solutions. By participating, businesses can engage in a long-term contract providing critical monitoring and communication tools for NHS infrastructure, ensuring reliability and efficiency in healthcare IT systems. The framework agreement provides a streamlined procurement process, facilitating easier access for new suppliers to gain entry into public sector contracts. Companies with expertise in cloud, network, and hardware monitoring, along with emergency communication solutions, are well-positioned to compete for this tender.

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Notice Title

CA15189 - ESNEFT2390 Monitoring and Alerting solutions for the ESNEFT Infrastructure Environment

Notice Description

Invitation to Offer for the Supply of AlertMedia emergency communication software and Zabbix monitoring and alerting software support and training. AlertMedia's mass notification software will help ICT notify impacted Trust employees of Epic and other application problems and outages, and track message delivery. Its multichannel alerts go via Teams, SMS, push notifications (on Trust owned devices) and automated voice calls e.g. to ward phones. Zabbix enables a single pane of glass view of the Trust's entire IT Infrastructure through monitoring our Network, Cloud, Websites and Infrastructure hardware and applications. For both lots, East Suffolk and North Essex NHS Foundation Trust are interested in a 5-year period with the option to extend for an additional 2 x 12 month, (provisional start date 1st April 2025). This procurement is to be conducted under the Digital Workplace Solutions Framework Agreement Reference: SBS/19/AB/WAB/9411 https://www.sbs.nhs.uk/services/framework-agreem To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA15189. Not registered: Visit https://suppliers.multiquote.com then register and quote CA15189 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6b3bddde-45bb-4ade-8641-b3cd37578ddf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bf82ed9a-97cc-49b5-895f-4e0cf45a854c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£701,577 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Mar 202511 months ago
Submission Deadline
10 Feb 2025Expired
Future Notice Date
Not specified
Award Date
17 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST SUFFOLK AND NORTH ESSEX NHS FT
Contact Name
Edward Outen
Contact Email
support@multiquote.com
Contact Phone
0151 482 9230

Buyer Location

Locality
IPSWICH
Postcode
IP4 5PD
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified

Local Authority
Ipswich
Electoral Ward
Bixley
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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