Award

Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

30 Sep 2025 at 15:49

Award Notice
Summary of the contracting process

The NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board has recently completed a procurement process to secure a Patient Communication tool. This initiative was managed with support from the NHS England National Commercial and Procurement Hub. The procurement was conducted as a call-off from the CCS G-Cloud 14 Framework and involved a selective process to identify the provider. The awarded contract, valued at £1,101,144 GBP, spans from 1st June 2025 to 31st May 2027, with an option for a 12-month extension. The project falls under the 'IT services' category, and the delivery is based in the East of England, United Kingdom. The process is currently at the award stage, following a tender process that concluded recently.

This contract represents a significant opportunity for SMEs specialising in IT services, including consulting, software development, and IT support, to enhance their portfolio through collaboration with the NHS. Given that the procurement was conducted under the G-Cloud 14 Framework, it ensures easier access for registered vendors. The project aims to modernise general practice digital pathways, providing substantial growth potential for businesses capable of delivering innovative communication solutions tailored to healthcare needs. The awarded organisation, AccuRx Ltd, exemplifies the type of business well-suited to deliver such projects, underscoring the lucrative opportunities available for similar companies in the sector.

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Notice Information

Notice Title

Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

Notice Description

The NHS England National Commercial and Procurement Hub supported NHS Bedfordshire, Luton and Milton Keynes ICB to place a new contract for the Provision of a Communication tool. NHS Bedfordshire, Luton and Milton Keynes ICB's requirement is for a communication tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract is awarded for an initial period of 2 years with the option to extend for a further 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fc819783-dadb-4f4a-963b-ff5f4a92fef5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,101,144 £1M-£10M
Lots Value
Not specified
Awards Value
£1,101,144 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20254 months ago
Submission Deadline
12 May 2025Expired
Future Notice Date
Not specified
Award Date
31 May 20258 months ago
Contract Period
31 May 2025 - 31 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 5PB
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
Not specified
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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