Notice Information
Notice Title
CBC-1444-T-LS Customer Services Target Operating Model
Notice Description
Central Bedfordshire Council wishes to secure the services of expert external advice to support the Council's Corporate Management Team (CMT). With limited resources and increasing demand for our services, we know that we need to be more efficient and effective in how we deliver for our residents. The Council requires the awarded provider to set out a high-level (outline) plan of the changes and projects by providing an approach and operating model for customer services in Central Bedfordshire. This will include setting out a timeline to make the changes and the possible costs and benefits (a business case and project proposal/ investment report that sets out the case for change and how that change can be realised). Additional information: Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-6c019f3d-9c6a-4fe5-abf4-87d5e91900ed
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/9f7c327c-d03c-43a2-8758-f65eee745134
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
73 - Research and development services and related consultancy services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72221000 - Business analysis consultancy services
73210000 - Research consultancy services
73220000 - Development consultancy services
79400000 - Business and management consultancy and related services
79410000 - Business and management consultancy services
79411000 - General management consultancy services
79411100 - Business development consultancy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Oct 20223 years ago
- Submission Deadline
- 4 Nov 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 3 Jan 2023 - 2 Mar 2023 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CENTRAL BEDFORDSHIRE COUNCIL
- Contact Name
- Linda Sharpstone
- Contact Email
- linda.sharpstone@centralbedfordshire.gov.uk
- Contact Phone
- 0300 300 5850
Buyer Location
- Locality
- BEDFORDSHIRE
- Postcode
- SG17 5TQ
- Post Town
- Stevenage
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH25 Central Bedfordshire
- Delivery Location
- Not specified
-
- Local Authority
- Central Bedfordshire
- Electoral Ward
- Shefford
- Westminster Constituency
- Hitchin
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/9f7c327c-d03c-43a2-8758-f65eee745134
15th October 2022 - Opportunity notice on Contracts Finder -
https://in-tendhost.co.uk/centralbedfordshire/aspx/
Additional information on how to apply for this contract
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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