Award

Telecare System

DERBY CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

31 Dec 2019 at 13:26

Award Notice
Tender

21 Mar 2019 at 15:46

Tender Notice
Summary of the contracting process

Derby City Council is seeking suppliers for a Telecare System, which includes a call handling platform and central equipment, essential for maintaining compatibility with existing telecare devices. The procurement process is currently in the Award stage, with the total contract value set at £450,000. This contract is anticipated to begin on 1st April 2020 and may extend for up to ten years based on performance. Businesses interested in participating had an initial deadline for responses on 18th April 2019, with the tender having been published on 21st March 2019.

This tender presents significant opportunities for companies specialising in software packages and information systems, particularly those with experience in community health services. Suppliers that can demonstrate innovation in telecare solutions and possess a solid understanding of the compatibility requirements with existing equipment would be well-placed to compete. As the Council's Carelink service aims to enhance independence for individuals at home, firms that can offer tailored, reliable technologies in this sector may find substantial avenues for growth and collaboration with Derby City Council.

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Notice Information

Notice Title

Telecare System

Notice Description

Tenders were invited for the supply of a telecare system comprising a call handling platform and the central equipment to operate the platform. The system is required to maintain compatibility with existing telecare equipment, and with additional compatible peripheral equipment to be purchased in the future (separate to this tender exercise and contract). Derby City Council Carelink provides a non-statutory community alarm call handling service, and installs telecare equipment to help people remain independent in their own homes. The current IT system is a call handling platform for managing alerts raised from community equipment installed in customers' homes. The system is hosted on a separate network with its own servers in the Council House, which are approaching the end of their life. Derby City Council therefore need to replace the existing system, maintaining compatibility with existing telecare equipment and to be compatible with telecare equipment procured in the future. The contract will be for call handling platform and the central equipment to operate the platform. The system needs to enable team members to programme equipment on site and remotely access the call handling system, and the Supplier is required to implement the newly procured system with Carelink There is a maximum budget of PS150,000 for the implementation, and although annual budgets for the support and maintenance have not yet been finalised for the potential maximum length of the contract, it is anticipated the annual level of funding will not exceed PS30,000. The total contract value has therefore been set at PS450,000. There will be options to extend the contract for up to five years in annual increments, subject to satisfactory performance and business needs. The maximum contract term is ten years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6c1c9fb3-4d3b-4df3-81e1-55f543f6b307
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5689b2b-feff-45ba-b873-f66de71353e8
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

85 - Health and social work services

CPV Codes

48000000 - Software package and information systems

85323000 - Community health services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Dec 20196 years ago
Submission Deadline
18 Apr 2019Expired
Future Notice Date
Not specified
Award Date
17 Oct 20196 years ago
Contract Period
31 Mar 2020 - 31 Mar 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERBY CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE1 2FS
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby South

Supplier Information

Number of Suppliers
1
Supplier Name

LEGRAND ELECTRIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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