Award

Implementation of Esuasive Housing Dynamic CRM System

FLAGSHIP HOUSING GROUP

This public procurement record has 1 release in its history.

Award

24 Nov 2023 at 12:25

Summary of the contracting process

The Flagship Housing Group has awarded a contract for the "Implementation of Esuasive Housing Dynamic CRM System" to DB Group Limited t/a Esuasive. The procurement involved a selective method using a restricted procedure. The contract value is £398,497 GBP, with a contract period running from 2023-11-06 to 2026-11-05. The tender deadline was on 2023-09-28, and the contract was awarded on 2023-09-28. The industry category is software package and information systems within the East of England region.

This tender provides an opportunity for businesses in the software and information systems industry to engage with Flagship Housing Group in the implementation of CRM modules and a customer self-service portal. Businesses with expertise in software solutions and CRM systems would be well-suited to compete for this tender. The contract period of 36 months offers a stable revenue stream for the selected supplier, DB Group Limited, enabling them to grow and expand their operations in the public procurement sector.

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Notice Title

Implementation of Esuasive Housing Dynamic CRM System

Notice Description

This Call-Off Contract is for the provision of Services under G-Cloud 13 Framework Agreement RM1557.13: for 36 months. Value stated is for 36 month contract for the implementation of Esuasive Housing CRM modules and implementation of Esuasive Dynamics Portal to enable customer self-service for repairs, rent statements/payments and general case management.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6d031179-4890-48b3-94f0-f862625c3b99
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/342ffc65-f4d9-4b70-9fc0-2b95cb6ebf6d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£398,497 £100K-£500K
Lots Value
Not specified
Awards Value
£398,497 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Nov 20232 years ago
Submission Deadline
27 Sep 2023Expired
Future Notice Date
Not specified
Award Date
27 Sep 20232 years ago
Contract Period
6 Nov 2023 - 5 Nov 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FLAGSHIP HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 1PD
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Thorpe Hamlet
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

DB GROUP LIMITED T/A ESUASIVE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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