Award

FSA728 - WP15 CSU Alpha

THE FOOD STANDARDS AGENCY

This public procurement record has 1 release in its history.

Award

22 Mar 2021 at 15:02

Summary of the contracting process

The Food Standards Agency is conducting a procurement for the project titled "FSA728 - WP15 CSU Alpha," which involves the development of a customer service helpline system within the software package and information systems industry. The procurement process, which has reached the award stage, utilised a selective method, namely a call-off from a framework agreement. Key dates include the tender’s end date of 12th February 2021, with the contract period commencing on 22nd February 2021 and concluding on 31st March 2021. The contract value is set at £65,850 and is open to suppliers operating across various locations, including the United Kingdom and Europe.

This tender presents a significant opportunity for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their operations in the software services sector. With a focus on customer service solutions, businesses that specialise in developing and implementing helpline systems, as well as those experienced in providing software solutions tailored to the public sector, would be particularly well-suited to compete for this contract. Engaging in this project can facilitate growth and enhance visibility within the industry for qualifying vendors.

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Notice Title

FSA728 - WP15 CSU Alpha

Notice Description

Customer service helpline system

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6e1d93e7-e86c-443e-8da1-8b0d961385c2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/04cad91f-24a0-476c-9419-8dc690e8959a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£65,850 Under £100K
Lots Value
Not specified
Awards Value
£65,850 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Mar 20214 years ago
Submission Deadline
12 Feb 2021Expired
Future Notice Date
Not specified
Award Date
19 Feb 20215 years ago
Contract Period
22 Feb 2021 - 31 Mar 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE FOOD STANDARDS AGENCY
Contact Name
Freddie Hudson-Evans
Contact Email
freddie.hudson-evans@food.gov.uk
Contact Phone
01904232033

Buyer Location

Locality
YORK
Postcode
YO1 7PR
Post Town
York
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified

Local Authority
York
Electoral Ward
Guildhall
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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