Award

To provide support, development, and hosting for CarePlace as owned by the Commissioning Alliance (Ealing Council).

LONDON BOROUGH OF EALING

This public procurement record has 1 release in its history.

Award

10 Nov 2021 at 17:38

Award Notice
Summary of the contracting process

The London Borough of Ealing is seeking to enhance its CarePlace system by awarding a contract for support, development, and hosting services. The tender, titled "To provide support, development, and hosting for CarePlace," falls under the software package and information systems category. The contract period commenced on 14th October 2021 and is set to conclude on 14th October 2022. This procurement was conducted through a selective method as a call-off from a framework agreement, with a total estimated contract value of £500,400. The tender was awarded on 14th October 2021, and the tender period ended on 1st October 2021.

This contract presents a significant opportunity for businesses specialising in software development and IT services, particularly those with experience in local authority social care sectors. Companies that can demonstrate expertise in Azure Data warehousing and Power-Bi reporting will be particularly well-positioned to compete. Small and medium enterprises (SMEs) are encouraged to engage, as the suitability criteria indicate a preference for this scale of business. Engaging with this project could allow businesses to expand their client base while contributing to critical services within the social care domain.

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Notice Information

Notice Title

To provide support, development, and hosting for CarePlace as owned by the Commissioning Alliance (Ealing Council).

Notice Description

The Service Provider should be able to Develop the Existing CarePlace System to an agreed develop timeline, with monthly upgrades. Development time will be divided between frontline Local Authority and Provider upgrades and backend maintenance. The Service Provider should offer fulltime Project and System Management: including liaison, administrative support, project support, business analysis, system specification, testing alongside system upgrades. The Service Provider will ensure consistent system maintenance through an in-house helpdesk in cooperation with the Commissioning Alliance's existing partner. The Service Provider should have experience and knowledge of the Adult and Children markets within the Local Authority Social Care Sector and be willing to engage with development and change programmes. The Service Provider should have a good understanding of Azure Data warehousing and the ability to assist with Power-Bi reporting development. The Service Provider will be open to working with Case Management Providers and other IT platforms at a controlled cost for the benefit of better data sharing with Local Authorities, The Service Provider will ensure yearly internal and external PEN testing.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6fe1f738-5dbe-415f-910a-b99a9c6fe8bf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/34e07a90-8025-4d79-a005-dc7b442b262a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£500,400 £500K-£1M
Lots Value
Not specified
Awards Value
£407,200 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20214 years ago
Submission Deadline
1 Oct 2021Expired
Future Notice Date
Not specified
Award Date
13 Oct 20214 years ago
Contract Period
13 Oct 2021 - 14 Oct 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF EALING
Contact Name
Robert Leete
Contact Email
leeter@ealing.gov.uk
Contact Phone
07739998228

Buyer Location

Locality
LONDON
Postcode
W5 2HL
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI73 Ealing
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Ealing
Electoral Ward
Ealing Broadway
Westminster Constituency
Ealing Central and Acton

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIAL CARE NETWORK SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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