Award

Interim contract for the provision of out-of-hours call services

REGENDA LIMITED

This public procurement record has 1 release in its history.

Award

20 Feb 2025 at 12:10

Award Notice
Summary of the contracting process

The procurement process for the interim contract for the provision of out-of-hours call services has been completed. The buying organisation is REGENDA LIMITED, located in Liverpool, England. This procurement falls under the Telecommunications services industry category, specifically focused on the North West region of the United Kingdom. The process entered the award stage on 31 January 2025, with a contract period starting from 1 February 2025 to 31 January 2026. The procurement method used was a direct single tender action, as the value was below the threshold.

This tender offers opportunities for businesses focused on providing telecommunication and call services, especially during out-of-hours periods. The contract, valued at £61,000, has been awarded to Care Quality Services trading as FirstCall, a large supplier. This tender is notably suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), presenting a significant opportunity for business growth in these sectors. Businesses specialising in efficient and reliable telecommunications services can leverage such contracts to expand their client base and enhance their service offerings.

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Notice Information

Notice Title

Interim contract for the provision of out-of-hours call services

Notice Description

The provision of assistance telephone call services during out-of-hours periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-707a5c47-1b06-4dc5-b174-09cdd88bd673
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cce06602-ac61-4e94-bcdf-ad84de149eb6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£61,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20251 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
1 Feb 2025 - 31 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
REGENDA LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L1 5AY
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)
Local Authority
Liverpool
Electoral Ward
City Centre South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

CARE QUALITY SERVICES T/A FIRSTCALL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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