Tender

For the provision of Visitor and Customer Tracking Research Services

LEE VALLEY REGIONAL PARK AUTHORITY

This public procurement record has 1 release in its history.

Tender

13 Jan 2020 at 14:00

Tender Notice
Summary of the contracting process

The Lee Valley Regional Park Authority is initiating a tender for the provision of Visitor and Customer Tracking Research Services. This procurement opportunity falls within the research and development sector, specifically relating to recreational, cultural, and sporting services. The tender is currently active and is being conducted through an open procurement method. The deadline for submissions is set for 12th February 2020, with the contract period commencing on 1st April 2020 and lasting until 31st March 2023. The tender location is in London, United Kingdom, with a contract value ranging from £1,000 to £9,000.

This tender presents a valuable opportunity for businesses engaged in research and consultancy services, particularly those focusing on customer and market analysis. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, given the emphasis on measuring customer satisfaction and identifying areas for service improvement. Companies with expertise in visitor research methodologies and data analytics may find this contract particularly advantageous for business growth and expansion within the public sector.

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Notice Information

Notice Title

For the provision of Visitor and Customer Tracking Research Services

Notice Description

The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements. Lee Valley Regional Park Authority' objectives are: o To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year o To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage. o Identify any issues or areas of improvement that customers have with any of our facilities or services o Provide summary reporting of research findings to operational managers Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/103f2291-8322-47d8-85c1-3d6e1d774524
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

92 - Recreational, cultural and sporting services

CPV Codes

73000000 - Research and development services and related consultancy services

92000000 - Recreational, cultural and sporting services

Notice Value(s)

Tender Value
£9,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jan 20206 years ago
Submission Deadline
12 Feb 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEE VALLEY REGIONAL PARK AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MIDDLESEX
Postcode
EN2 9HG
Post Town
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLI London
Local Authority
Enfield
Electoral Ward
Whitewebbs
Westminster Constituency
Enfield North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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