Planning

DWP Strategic Video Channels

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 2 releases in its history.

Planning

07 Sep 2023 at 09:48

Planned Procurement Notice
Planning

07 Jul 2023 at 08:25

Planned Procurement Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) is in the planning stage of a procurement process titled "DWP Strategic Video Channels". The procurement falls under the industry category of IT services, specifically consulting, software development, Internet, and support. The deadline for responses to the Request for Information (RFI) is Monday 18th September. The procurement method is a tender, and the contract period is from 1st December 2023 to 30th November 2027.

This tender by the DWP presents an opportunity for businesses in the IT services sector, particularly those involved in consulting, software development, and Internet services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. Businesses that can provide flexible solutions for video calling services, including off-the-shelf packages and bespoke solutions, are well-suited to compete for this contract that aims to enhance digital communication channels for DWP and its customers.

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Notice Information

Notice Title

DWP Strategic Video Channels

Notice Description

The Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer) in line with its Digital Strategic Roadmap to deploy multi-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey. To facilitate this, DWP has an emerging requirement which they would like to explore with the market and understand offerings. The maturity of our customers' technical capability has been rapidly evolving, and DWP requires a flexible solution that can be used across different lines of businesses. As such, DWP is considering a range of flexible solutions from COTS to bespoke packages. Suppliers are requested to register their interest by writing to cd.digitalchannels@dwp.gov.uk. Please note that a Government Legal Services Mutual Non-Disclosure Agreement (NDA) will need to be signed and returned in order to receive the requirements along with a Request for Information questionnaire. Should a supplier have a pre-existing NDA with DWP then the details will need to be confirmed for validation. ** The deadline for the responses to the RFI is Monday 18th September. Suppliers may still register their interest before this date but no extensions will be granted.**

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-728de75d-e814-419e-b000-6369c280023c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/641a2cc5-23db-45e6-88f6-340d5f60d273
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72212515 - Video conferencing software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20232 years ago
Submission Deadline
Not specified
Future Notice Date
8 Sep 2023Expired
Award Date
Not specified
Contract Period
30 Apr 2024 - 30 Nov 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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