Award

Corporate IT Service Management (ITSM)

ATTAIN

This public procurement record has 2 releases in its history.

AwardUpdate

27 Feb 2023 at 15:11

Award Notice
Award

27 Feb 2023 at 14:58

Award Notice
Summary of the contracting process

The Attain organisation has awarded a contract for Corporate IT Service Management (ITSM) to NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) for Mid and South Essex. The contract is valued at 938,980 GBP and was awarded through a Negotiated procedure without prior publication. The contract period spans from 1st July 2023 to 30th June 2024, with a tender end date of 6th January 2023. The procurement is classified under network management software services for the Health Systems Services Framework, and the delivery address is in Basildon, East of England, United Kingdom.

This contract for Corporate IT Service Management presents an opportunity for suppliers within the network management software services industry, particularly those experienced in delivering services within the NHS framework. The procurement method follows a limited process without prior publication, offering continuity of services for corporate users across Mid and South Essex. Businesses capable of managing critical mobilisation and transition risks, including workforce and system transfers, would be well-suited for this negotiated procedure. The focus here is on maintaining Business as Usual (BAU) services during a significant state of transition within the Mid and South Essex Integrated Care Board.

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Notice Information

Notice Title

Corporate IT Service Management (ITSM)

Notice Description

This contract notice follows a Voluntary Ex Ante notice published of NHS Mid and South Essex Integrated Care Board ("the ICB") intention to award a 12-month contract term, with the option to extend the contract for up to an additional 12-month period, for the provision of Corporate IT Service Management across Mid and South Essex. It is MSE ICB's intention to award this contract to the existing supplier, NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) for the provision of Corporate IT Service Management to Mid and South Essex integrated Care Board. The national guidance confirms that Commissioning support units (CSUs) operate within the NHS family across England, providing services that have been independently evaluated for quality and value for money. The expectation is that CSUs will continue to develop as trusted delivery partners to ICSs, providing economies of scale. Nationally NHS England have put in place a moratorium to protect core CSU services whilst clinical commissioning groups (CCGs) are dissolved and transitioned to ICB. No definitive date has been given for when the protected status will end. The ICB have concluded that there is an unacceptable risk associated with change of service provision whilst the system is in a significant state of transition and valuable resources must be duly focused on ensuring Business as Usual (BAU) services and steady state across the new MSE ICB. The ICB deem that the incumbent provider is the only technically capable provider to deliver the services within the timescale and budget available. Additionally, there is insufficient time to complete a robust contract mobilisation, involving critical mobilisation and transition risks including workforce and transfer of data and systems, which is estimated to require 12+ months to implement in a robust and safe manner, based on previous experience. In the face of current ICB transition environment and in the absence a longer mobilisation period, no reasonable alternative or substitute exists. MSE ICB have decided that the best solution to ensure that corporate users across Mid and South Essex benefit from Corporate IT Service Management is to ensure continuity of service provision with the existing supplier, who is uniquely placed to successfully deliver Corporate IT Service Management in accordance with the NHS England Moratorium and the available timescales. As such the ICB propose to award a contract to AGEM CSU for the provision of Corporate IT Service Management, service delivery (with the option to extend by a further 12 months). The contracting authority will award the contract utilising the NHS supply of goods and provision of service, with similar contract mechanisms utilised within the Health Systems Services Framework (HSSF).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7338e1ac-4ec9-4a83-bca2-15196675bdb2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a768b402-32df-4ec1-8ad1-d63bdbe688e2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated procedure without prior publication (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72511000 - Network management software services

Notice Value(s)

Tender Value
£938,980 £500K-£1M
Lots Value
Not specified
Awards Value
£938,980 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 20232 years ago
Submission Deadline
7 Sep 2022Expired
Future Notice Date
Not specified
Award Date
6 Sep 20223 years ago
Contract Period
30 Jun 2023 - 30 Jun 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATTAIN
Contact Name
NHS Mid and South Essex Integrated Care Board
Contact Email
kevin.edwards@attain.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BASILDON
Postcode
SS14 3HG
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Basildon
Electoral Ward
Fryerns
Westminster Constituency
Basildon and Billericay

Supplier Information

Number of Suppliers
1
Supplier Name

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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