Award

Local Authority CRM System

CITY OF LONDON CORPORATION

This public procurement record has 1 release in its history.

Award

18 Jan 2018 at 16:12

Award Notice
Summary of the contracting process

The City of London Corporation has successfully completed a procurement process for a Local Authority CRM System, which involved the provision of CRM software aimed at enhancing its functionalities as a local authority. This procurement falls within the software package and information systems industry category (CPV Code: 48000000). The contract, valued at £225,562, has a defined period commencing from 17 November 2017 and concluding on 16 November 2019. The tender process was initiated earlier, with the tender period ending on 22 September 2017, marking a significant phase in the procurement lifecycle.

This tender offers a valuable opportunity for businesses specialising in CRM software solutions and related services, particularly for small and medium-sized enterprises (SMEs) that can provide innovative and effective technological approaches. The successful supplier, Firmstep Ltd, demonstrates the potential for both established and emerging firms to engage in public sector contracts. Companies looking to expand into local authority projects should consider aligning their capabilities with the needs expressed in this solicitation, as they can play a crucial role in aiding local governance through technology-driven solutions.

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Notice Information

Notice Title

Local Authority CRM System

Notice Description

Provision of CRM software to aid the City of London in its capacity as a Local Authority.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7350b6be-29c9-4aeb-8a60-b1e7619d6d13
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1a20abfa-2200-4332-88c2-20f2380e7153
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£225,562 £100K-£500K
Lots Value
Not specified
Awards Value
£298,677 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20188 years ago
Submission Deadline
22 Sep 2017Expired
Future Notice Date
Not specified
Award Date
2 Jan 20188 years ago
Contract Period
17 Nov 2017 - 16 Nov 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITY OF LONDON CORPORATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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