Award

Microsoft Unified Enterprise support

MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY

This public procurement record has 1 release in its history.

Award

06 Aug 2025 at 09:26

Summary of the contracting process

The Medicines and Healthcare Products Regulatory Agency, located in London, has completed the procurement process for "Microsoft Unified Enterprise support," a contract focusing on software support services. This tender, identified under the CPV code 72261000, was conducted through a selective procurement method as part of a call-off from a framework agreement. The procurement stage was at the award phase, with the contract officially awarded to Microsoft Limited on 5 August 2025. The contract period is set from 26 August 2025 to 25 August 2026, with an overall value of £362,170. This contract addresses the delivery of problem resolution and both reactive and preventative support across various Microsoft products.

This tender presents significant business opportunities, particularly for large-scale companies specialising in IT and software support services. Although small and medium enterprises (SMEs) might not find this opportunity suitable due to the scale, businesses with a strong partnership history with Microsoft or those capable of supplying comprehensive support services across multiple products would do well to participate in similar future tenders. By providing high-tier support services under a framework agreement, businesses can establish credibility and expand their portfolio within the public procurement sector.

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Notice Title

Microsoft Unified Enterprise support

Notice Description

Support across all Microsoft products providing problem resolution services and reactive and preventative support.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d9709599-5ebc-4dac-82fe-20e25347b594
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£362,170 £100K-£500K
Lots Value
Not specified
Awards Value
£362,170 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20256 months ago
Submission Deadline
23 Jul 2025Expired
Future Notice Date
Not specified
Award Date
4 Aug 20256 months ago
Contract Period
25 Aug 2025 - 25 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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