Award

PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes

PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN

This public procurement record has 1 release in its history.

Award

10 Feb 2025 at 13:19

Award Notice
Summary of the contracting process

The Parliamentary and Health Service Ombudsman has completed a procurement process titled "PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes" under the industry category of Research and Development services. The procurement, which took place in England, reached the award stage on 31st January 2025 with a total contract value of £64,200. The contract was awarded to Copy & TV Ltd, with the contract period starting on 5th February 2025 and ending on 31st March 2025. Key dates include the tender period ending on 27th January 2025, and the award notice published on 10th February 2025.

This tender presents significant opportunities for businesses specialising in research and development consultancy services, particularly SMEs, given the suitability criteria. The contract involves applying behavioural science to enhance casework processes, making it ideal for firms with expertise in market research and experimental development services. Winning such tenders can provide businesses with substantial growth through greater market exposure and the opportunity to work with prominent public sector organisations like the Parliamentary and Health Service Ombudsman.

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Notice Information

Notice Title

PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes

Notice Description

Provision of 'Behavioural Science Approaches to Improving Casework Processes' research to PHSO.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-73a74a7a-e6d9-4a13-a918-29e600cac650
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/23c799b9-ece6-4871-9df1-5dbb49d7a297
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73000000 - Research and development services and related consultancy services

73100000 - Research and experimental development services

73200000 - Research and development consultancy services

73300000 - Design and execution of research and development

79310000 - Market research services

Notice Value(s)

Tender Value
£72,000 Under £100K
Lots Value
Not specified
Awards Value
£64,200 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20251 years ago
Submission Deadline
27 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Jan 20251 years ago
Contract Period
5 Feb 2025 - 31 Mar 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

COPY & TV

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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