Award

O365 Support and Professional Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

16 Sep 2021 at 14:29

Award Notice
Summary of the contracting process

The Department for Work and Pensions is seeking to deliver technical support and professional services through the tender titled "O365 Support and Professional Services." This procurement falls within the IT services category and is located in Blackpool, England. Currently in the award stage, the contract has a total value of £4,000,000, with a minimum value of £670,830. The contract period commenced on 1st July 2019 and is set to conclude on 30th June 2021, with the tender process conducted via a selective procurement method, specifically a call-off from a framework agreement.

This tender presents significant opportunities for businesses specialising in IT services, particularly those that offer consulting and software development capabilities. Small and medium-sized enterprises (SMEs) may find this an enticing bidding opportunity, especially if they have experience in providing 24/7 support services, including incident management and technical operations. With the contract focused on delivering infrastructure operational support, firms looking to expand into the public sector or enhance their existing portfolio of government contracts would be well-suited to compete.

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Notice Information

Notice Title

O365 Support and Professional Services

Notice Description

The Supplier will deliver the technical support remotely from a UK Centre, this should deliver Infrastructure Operational Incident & Problem support. It will provide 24 x 7 support utilising leveraged services support teams included but not limited to Event Management, Major Incident Management & Technical Operations

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-746ffdf9-df1e-4931-b210-654b4f6e1c79
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1026a3d9-d9d2-4ad6-98d4-24e57df328ac
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£4,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20214 years ago
Submission Deadline
16 Jun 2019Expired
Future Notice Date
Not specified
Award Date
27 Jun 20196 years ago
Contract Period
30 Jun 2019 - 30 Jun 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

QBIT KLOUD

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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