Tender

Warwick Arts Centre Ticketing and CRM System

THE UNIVERSITY OF WARWICK

This public procurement record has 1 release in its history.

Tender

12 Jul 2018 at 16:30

Tender Notice
Summary of the contracting process

The University of Warwick is seeking to procure a Ticketing and CRM System for its Warwick Arts Centre, located in Coventry, United Kingdom. This procurement falls under the goods category, specifically focusing on sales or marketing software packages. The tender is currently in the active phase, with a submission deadline set for 9th August 2018. The awarded contract will commence from 1st April 2019 and is expected to run until 31st March 2022. Interested suppliers can participate in an open procurement process, which is below the threshold and allows for wide participation.

This tender presents an excellent opportunity for businesses specialising in sales and marketing software, particularly those that can offer tailored solutions for the arts sector. Companies with expertise in customer relationship management and theatre management systems would be well-suited to compete. Small and medium-sized enterprises (SMEs) are encouraged to apply, as this contract could help enhance their visibility and growth within the cultural services market.

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Notice Information

Notice Title

Warwick Arts Centre Ticketing and CRM System

Notice Description

Warwick Arts Centre, situated on the University of Warwick site has a requirement for the Provision of a Ticketing, Marketing and CRM solution. The appointed supplier will be required to configure, implement, maintain and support a mobile-first cloud-based solution that is tailored specifically to the Arts market to enable a single and integrated customer journey, both on- and offline. In addition to processing ticketing for free and paid-for events across a range of platforms, supporting cross and up-selling, the solution will be required to support rich data analysis and fully integrated effective marketing communication tools. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Additional information: Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/064f5c98-41c3-4c1d-91a9-5326b12f6afa
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

48481000 - Sales or marketing software package

48814300 - Theatre management system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jul 20187 years ago
Submission Deadline
9 Aug 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2019 - 31 Mar 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF WARWICK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV4 7AL
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
Wainbody
Westminster Constituency
Coventry South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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