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Legal Case Management System

Care Quality Commission

This public procurement record has 2 releases in its history.

Award

23 Oct 2026 at 17:40

Award Notice
Award

21 Oct 2026 at 12:21

Award Notice
Summary of the contracting process

The Care Quality Commission bought a legal case management system to help its legal team manage and organise cases through a single interface, supporting an efficient and effective legal service. The requirement is for cloud software and associated IT services. The buying organisation is the Care Quality Commission. Delivery is in England. The system is intended to bring legal case management into one service rather than describe separate case-by-case purchases. This is relevant to suppliers of cloud-based legal case management products and related implementation or support services, particularly those able to serve a public-sector legal team. The requirement concerns software for managing legal cases, not the provision of legal advice or representation.

The procurement is complete and the contract was awarded to IIZUKA SOFTWARE TECHNOLOGIES LIMITED. The award date was 15 October 2026. The awarded maximum value, including optional extensions, is £217,500. The contract runs from 4 April 2027 to 3 April 2030, with an option to extend for up to 12 months. The requirement was procured as a direct award call-off from the G-Cloud 14 framework, Lot 2 for cloud software. The stated tender deadline was 21 August 2026 at 10:58. The requirement was identified as suitable for small and medium-sized enterprises. The procurement information does not set out a separate scoring basis or further participation criteria.

The award demonstrates demand from the Care Quality Commission for cloud software that enables a legal team to manage and organise cases in a single interface. For suppliers considering this buyer’s requirement when it next comes to market, a credible offer would need to show that its system directly supports legal case management and helps the team deliver an efficient, effective service. The route used was a direct award from a framework for cloud software, so familiarity with supplying through relevant public-sector frameworks would be commercially pertinent. The opportunity was considered suitable for SMEs, and the selected supplier was an SME, indicating that this type of requirement is not necessarily confined to large technology providers. No specific technical standards or accreditations are identified.

How relevant is this notice?

Notice Information

Notice Title

Legal Case Management System

Notice Description

This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of a Legal Case Management System to manage and organise legal cases and enable the legal team to provide an efficient and effective legal service through a single interface. This procurement was undertaken through the GCA G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC TDI 037 Updated 23.10.2026 Correction in the original notice Section: Contract summary Place corrected: Contract is suitable for SMEs? Instead of: No Read: Yes Section: Description Instead of: This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. Read: This procurement was undertaken through the GCA G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9b98c33d-daf6-4cdf-8ed3-a680589f51cf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£217,500 £100K-£500K
Lots Value
Not specified
Awards Value
£217,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Oct 20261 weeks ago
Contract Period
4 Apr 2027 - 3 Apr 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Care Quality Commission
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

IIZUKA SOFTWARE TECHNOLOGIES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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