Award

NHS Leeds West CCG (on behalf of the 3 Leeds CCGs) - Active Signposting

EMBED HEALTH CONSORTIUM

This public procurement record has 1 release in its history.

Award

24 Oct 2017 at 14:02

Award Notice
Summary of the contracting process

The NHS Leeds West Clinical Commissioning Group (CCG), on behalf of the three Leeds CCGs, is conducting a procurement for a contract titled "Active Signposting." This initiative is aimed at implementing a training and development programme for GP practice teams to enhance their ability to signpost patients effectively within the healthcare system. The procurement method is open, and the contract value is set at £120,750. Key dates include the contract period commencing on 1st October 2017 and concluding on 30th September 2019. Delivery will take place in the Yorkshire and the Humber region.

This tender presents an excellent opportunity for businesses specialising in staff training services, particularly those with experience in health training and organisational development. Companies that can deliver training to enhance front-desk staff's communication skills and customer engagement strategies will find this procurement especially relevant. Additionally, small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to consider participation, as they are deemed suitable suppliers for this essential service.

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Notice Information

Notice Title

NHS Leeds West CCG (on behalf of the 3 Leeds CCGs) - Active Signposting

Notice Description

Award of a contract for the following: NHS Leeds West CCG on behalf of the three Leeds CCGs, including NHS Leeds North CCG and NHS Leeds South and East CCG wish to contract with a provider to provide a training and development programme for practice teams to prepare and enable them for working differently for Leeds GP practices (Active Signposting). NHS England (NHSE) has committed national funding to support some change areas outlined in the GPFV. Funding for training of front of house in general practice will support skills and confidence for staff to play a greater role in the active sign-posting of patients. Both of these developments will free up GP time to be able to focus care on the most complex patients, as endorsed by the British Medical Association and Royal College of Nursing. There are already good examples of local practice teams embracing change and working differently but there are also some practices who are more resistant to the changes outlined in the GPFV and need support about the benefits of new ways of working. Although not part of this tender, a communications campaign will run alongside this work as we recognize that in order to successfully implement this change into general practice, it will be necessary to engage with the general population to communicate the purpose and benefit of the general practice workforce changes. The general population must be informed of the change in communication style and approach at the front desk that this will engender. The active sign-posting process starts with the receptionist understanding the reason that the patient is contacting the practice, and then sign-posting them to the appropriate service / process Objectives * All staff working in reception in all Leeds GP practices receive appropriate training to develop the skills required to feel confident and competent to carry out active signposting to agreed standards. * All practice teams to be prepared, enabled and have plans to support front line staff engaged in active sign-posting, and for the implementation of active signposting. * All practice teams to understand and appreciate the context and drivers of the GPFV and the utilisation of a broader primary care workforce, and why this is national policy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-75ffee65-9ab9-45dd-8c67-d534ff28ad3f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/af449490-6403-45ef-be1b-3899a2ab56da
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

80561000 - Health training services

Notice Value(s)

Tender Value
£120,750 £100K-£500K
Lots Value
Not specified
Awards Value
£120,750 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20178 years ago
Submission Deadline
31 Jul 2017Expired
Future Notice Date
Not specified
Award Date
4 Oct 20178 years ago
Contract Period
30 Sep 2017 - 30 Sep 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EMBED HEALTH CONSORTIUM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUDDERSFIELD
Postcode
HD2 1GZ
Post Town
Huddersfield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Kirklees
Electoral Ward
Ashbrow
Westminster Constituency
Huddersfield

Supplier Information

Number of Suppliers
1
Supplier Name

NOTTINGHAM CITY GP ALLIANCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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