Tender

Cambridge City Council - Website and Customer Journey Strategy Review

CAMBRIDGE CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

04 Mar 2022 at 16:22

Tender Notice
Summary of the contracting process

The Cambridge City Council is currently overseeing a tender titled "Website and Customer Journey Strategy Review", aimed at enhancing the online services offered to residents, particularly focusing on the user experience of website visitors. This procurement falls within the services industry, specifically categorised under Internet services (CPV code: 72400000). The tender period is active, with submissions closing on 21 March 2022, and the contract is set to commence on 18 April 2022, concluding on 18 July 2022. The procurement is being conducted through an open procedure, encouraging broad participation from potential suppliers.

This tender presents significant opportunities for businesses specialising in web services and customer journey improvements, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies with expertise in user experience design, digital strategy, and online service optimisation would be particularly well-suited to compete for this contract. Engaging with this opportunity could enhance business visibility and foster growth in the digital services sector within the region.

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Notice Information

Notice Title

Cambridge City Council - Website and Customer Journey Strategy Review

Notice Description

Cambridge City Council and South Cambridgeshire District Council are seeking a partner to support the review of their online services with a focus on the journey of website visitors in locating and understanding the available services, identifying where there are issues with that journey and make recommendations about how to improve it.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-77787ca3-9d62-4930-b462-802641fdf229
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9358f04b-4558-4595-9ed6-bb353eceed6e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72400000 - Internet services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Mar 20223 years ago
Submission Deadline
21 Mar 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Apr 2022 - 18 Jul 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 3QJ
Post Town
Cambridge
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Cambridge
Electoral Ward
Market
Westminster Constituency
Cambridge

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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