Award

Notice of contract award - Egress Webforms Premium Support 2021-22

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 2 releases in its history.

AwardUpdate

21 Jul 2021 at 11:18

Award

30 Apr 2021 at 15:56

Summary of the contracting process

The Financial Ombudsman Service is in the process of awarding the contract titled "Notice of contract award - Egress Webforms Premium Support 2021-22" for IT services, specifically software development and support. This procurement is being conducted under the selective method with a call-off from the CCS framework G Cloud 12. The contract, valued at £76,850, has a duration of one year, starting from 26 March 2021 and ending on 25 March 2022. The award notice was published on 30 April 2021, following the tender period which concluded on 22 March 2021. Delivery of the service will take place in London, specifically at the Financial Ombudsman Service's address in Exchange Tower, E14 9SR.

This tender presents a lucrative opportunity for small and medium-sized enterprises (SMEs) specialising in IT consulting and software development, particularly those experienced in providing support services. Businesses that focus on cloud-based solutions or offer digital transformation services would be particularly well-suited to compete for future contracts in this category, where the emphasis is on enhancing customer service capabilities in the financial sector.

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Notice Title

Notice of contract award - Egress Webforms Premium Support 2021-22

Notice Description

Notice of award contract to Egress Software Technologies (under the CCS framework G cloud 12) for the provision of our Egress Webforms Premium support for a 1 year term. We exercised our option to extend the contract for a further 12 months as provided under Clause 1.3 Part B of the existing Call-Off Contract.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dc384647-e9b2-419b-9842-dcce352b218f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£76,850 Under £100K
Lots Value
Not specified
Awards Value
£76,850 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20214 years ago
Submission Deadline
22 Mar 2021Expired
Future Notice Date
Not specified
Award Date
22 Mar 20214 years ago
Contract Period
26 Mar 2021 - 25 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
Procurement
Contact Email
procurement.enquiries@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
2
Supplier Names

BRIGHT LINKS (UK

EGRESS SOFTWARE TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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