Award

Halo service desk licences and support

NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE

This public procurement record has 1 release in its history.

Award

15 May 2026 at 11:58

Award Notice
Summary of the contracting process

The National Institute for Health and Care Excellence (NICE) has completed the award stage of a public procurement process for the provision of Halo service desk licences and support, classified under software development services. This contract, facilitated through a call-off from a framework agreement using a selective procurement method, will address IT service management needs. The contract, valued at £216,720, is set to span from 10th May 2026 to 9th May 2029, serving the location of Manchester, United Kingdom. Key dates from the process include the tender period ending on 30th April 2026, and the award notice was published on 15th May 2026.

This tender presents significant business growth opportunities, particularly for companies providing IT software solutions and service desk support. While the procurement was awarded to Halo Service Solutions Ltd, small and medium-sized enterprises in the IT and software development sector could find similar future opportunities beneficial to expand their customer base and showcase their capabilities in delivering comprehensive IT service solutions. Engaging in such contracts encourages development within specialised industries and fosters long-term business partnerships with influential public sector entities like NICE.

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Notice Information

Notice Title

Halo service desk licences and support

Notice Description

Halo ITSM software as a service (SaaS)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-77a2061a-299c-4a3e-88ea-6ab255982c2e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6c1ec558-6df9-4faf-8c67-102c59b2177f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72262000 - Software development services

Notice Value(s)

Tender Value
£216,720 £100K-£500K
Lots Value
Not specified
Awards Value
£216,720 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20262 weeks ago
Submission Deadline
30 Apr 2026Expired
Future Notice Date
Not specified
Award Date
6 May 20264 weeks ago
Contract Period
9 May 2026 - 9 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 3BN
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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