Award

ICO IT Service Desk Management - CCS G Cloud 14 RM1557.14

INFORMATION COMMISSIONER'S OFFICE

This public procurement record has 1 release in its history.

Award

12 May 2025 at 15:25

Award Notice
Summary of the contracting process

The Information Commissioner's Office has recently completed a public procurement process for the provision of an IT service desk solution, with the aim to report and manage IT-related incidents. This was a selective procurement, executed through a call-off from the CCS G Cloud 14 (RM1557.14) framework agreement. The contract is valued at £150,000 and spans from 9th May 2025 to 8th May 2027, located in the North West of the United Kingdom. The procurement, classified under Computer-related management services, sought to create competition among potential suppliers, concluding with an award to Halo Service Solution Ltd on 29th April 2025.

This tender presents significant business opportunities, especially for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) due to the suitability criteria favouring these types of organisations. Companies specialising in IT service management and solutions would have been ideal contenders for this contract, given the nature of the IT service requirements. Moreover, participation in such frameworks can enhance a business's profile and lead to further opportunities within similar government projects.

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Notice Information

Notice Title

ICO IT Service Desk Management - CCS G Cloud 14 RM1557.14

Notice Description

Further competition from CCS G Cloud 14 (RM1557.14) for the provision of an IT service desk solution for the ICO to report incidents and manage incidents relating to IT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-780aa416-b6d0-4ac1-adcc-3eea5317aab0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/22565e65-09b3-4d4f-9b4f-c0f5528d1196
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72510000 - Computer-related management services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
£150,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20259 months ago
Submission Deadline
10 Jan 2025Expired
Future Notice Date
Not specified
Award Date
28 Apr 202510 months ago
Contract Period
8 May 2025 - 8 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
INFORMATION COMMISSIONER'S OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILMSLOW
Postcode
SK9 5AF
Post Town
Stockport
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD North West (England)
Local Authority
Cheshire East
Electoral Ward
Wilmslow West and Chorley
Westminster Constituency
Tatton

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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