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Extension & TCV Increase for Hera - Oracle Support Services

Foreign Commonwealth and Development Office

This public procurement record has 1 release in its history.

Award

12 Oct 2026 at 15:39

Award Notice
Summary of the contracting process

The Foreign, Commonwealth and Development Office is extending its Oracle support services contract in London. The work concerns support for Oracle software, within the broader field of business software services (CPV 72212450). The stated change is a 12-month extension and an increase to the contract value. The buyer is the Foreign, Commonwealth and Development Office; the supplier is Covoxa Ltd. The procurement is a service requirement, rather than a purchase of software licences or a development project as described in the available scope. The work is associated with London, while the buyer’s listed address is in Winchester.

The procurement is complete and the contract has been awarded to Covoxa Ltd. The award date was 3 October 2026, and the contract period runs from 3 October 2026 to 2 October 2027. The awarded value is £3,000,000. The extension is described as permitted under the existing contract and adds 12 months while increasing the contract value to that amount. The route was a selective call-off from a framework agreement. The tender deadline was 2 October 2026 at 12:00. The data identifies SME suitability, and the work is evaluated through the framework call-off process; no detailed scoring criteria are stated here.

For Oracle support providers, this award is evidence that the Foreign, Commonwealth and Development Office buys ongoing support services through framework call-offs, including contract extensions. A credible competitor when this requirement next reaches the market would need demonstrable capability to support the buyer’s Oracle environment and maintain service continuity over an extended contract period. The recorded extension and increased contract value indicate a substantial support requirement, rather than a small, one-off software task. The procurement is marked as suitable for SMEs, so smaller providers may be relevant where they can meet the technical and delivery demands, either directly or through an appropriate framework route. Experience delivering Oracle support to public-sector organisations would help a supplier demonstrate fit with this buyer’s requirement.

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Notice Information

Notice Title

Extension & TCV Increase for Hera - Oracle Support Services

Notice Description

As allowed in Contract extending by 12 months and increasing value to PS3,000,000

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9841eb4c-cc6e-4825-bdd2-5d6e31082894
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212450 - Time accounting or human resources software development services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Oct 20262 weeks ago
Contract Period
3 Oct 2026 - 2 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Foreign Commonwealth and Development Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINCHESTER
Postcode
SO22 6RW
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLI London
Local Authority
Winchester
Electoral Ward
St Paul
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
1
Supplier Name

COVOXA LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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