Award

WHTHT - Security Services

WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

15 Jun 2023 at 10:20

Award Notice
Summary of the contracting process

The West Hertfordshire Teaching Hospitals NHS Trust has awarded a contract for Security Services worth £7,200,000 to Crown Security Solutions Ltd. The procurement was conducted through a Restricted procedure and had a tender period ending on 20th July 2022. The contract period is scheduled from 1st July 2023 to 30th June 2028. The procurement aimed to provide a quality Security Service that enhances the Authority's property portfolio, ensuring value for money and continuity of service across all properties.

This opportunity is suited for businesses in the security services industry, particularly those with experience in providing security incidents, patrols, dedicated personnel, and liaising with healthcare environments. Small and medium-sized enterprises (SMEs) could benefit from participating in such tenders, given the Authority's emphasis on partnership and service quality. Businesses with a focus on collaborative service delivery and effective stakeholder management would be well-placed to compete for future public procurement contracts within the healthcare sector.

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Notice Information

Notice Title

WHTHT - Security Services

Notice Description

The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") procured its Security Service across its mixed multi-site, multi stakeholder portfolio via an FTS Restricted tender process (CN: 2022/S 000-002810, CAN 2023/S 000-016121). The Security Service provision will be made up of the following sub-services: 1. Security incidents and security service requests; 2. Security patrols; 3. Dedicated security personnel; 4. Liaison with the Authority's LSMS; 5. Escorting duties; 6. Disaster and emergency response; 7. incident reporting; 8. Crime prevention; 9. Police liaison; 10. Reporting and administration; 11. Authority staff matters and awareness; 12. Monitoring and supervision; and 13. Security Desk. The objectives of this procurement were as follows: 1. The provision of the Security Service which is supportive of, and enhance the diverse core services associated with, the Authority's property portfolio; 2. Provision of a quality Security Service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authority's diverse property portfolios; 6. A partnership approach with the Authority's other outsourced and directly delivered FM contracts that deliver an integrated FM service provision; 7. A Security Service which understands the explicit and implicit needs and values of the Authority; 8. A collaborative approach to service delivery which interfaces with the Authority's other FM service providers; 9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract. The Authority has appointed a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded. Furthermore, the Authority required a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive. The Authority's Car Parking Service was procured as a separate tender to this Security Service tender. An interface agreement will govern the terms of any interface issues between both contracts. The Watford General Hospital may be subject to potential redevelopment during the contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/42b9d0c9-b2f1-4b73-9833-fcd8d83b053d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£7,200,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jun 20232 years ago
Submission Deadline
20 Jul 2022Expired
Future Notice Date
Not specified
Award Date
14 Jun 20232 years ago
Contract Period
30 Jun 2023 - 30 Jun 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

CROWN SECURITY SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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