Award

16 007 Information Request & Complaints Case Management System

CHESHIRE EAST BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

09 Aug 2018 at 15:32

Summary of the contracting process

Cheshire East Borough Council has awarded a contract for the "16 007 Information Request & Complaints Case Management System" under the CPV classification for Software package and information systems. The contract was awarded on 14 September 2017, following the tender period which ended on 7 September 2017. The procurement process was carried out via GCloud 9, with a contract value of £49,700, covering the delivery region of North West, England. The contract period runs from 23 October 2017 to 22 October 2019.

This opportunity could be particularly beneficial for small and medium enterprises (SMEs) that specialise in software development and information systems, especially those with experience in complaint management and freedom of information requests. Businesses with a track record in delivering technology solutions to government bodies could find this contract an excellent avenue for growth, leveraging their capabilities to meet the needs outlined by Cheshire East Borough Council.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

16 007 Information Request & Complaints Case Management System

Notice Description

****THIS IS AN AWARDED CONTRACT***** Cheshire East have awarded a contract via GCloud 9 for an Information Request and Complaints Case Management System for FOI's SAR's, Disclosure Requets and Complaints (Corporate, Adults and Childrens), with the facility to publish a disclosure log.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-78dbc28e-d431-45bb-887b-173b93660a3b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bffc9870-7c99-42a3-8f63-2c3b929736b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£49,700 Under £100K
Lots Value
Not specified
Awards Value
£97,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Aug 20187 years ago
Submission Deadline
7 Sep 2017Expired
Future Notice Date
Not specified
Award Date
13 Sep 20178 years ago
Contract Period
22 Oct 2017 - 22 Oct 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CHESHIRE EAST BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SANDBACH
Postcode
CW11 1HZ
Post Town
Crewe
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD North West (England)

Local Authority
Cheshire East
Electoral Ward
Sandbach Town
Westminster Constituency
Congleton

Supplier Information

Number of Suppliers
1
Supplier Name

ICASEWORK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-78dbc28e-d431-45bb-887b-173b93660a3b-2018-08-09T16:32:03+01:00",
    "date": "2018-08-09T16:32:03+01:00",
    "ocid": "ocds-b5fd17-78dbc28e-d431-45bb-887b-173b93660a3b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CHEAST001-DN359114-78712732",
        "title": "16 007 Information Request & Complaints Case Management System",
        "description": "****THIS IS AN AWARDED CONTRACT***** Cheshire East have awarded a contract via GCloud 9 for an Information Request and Complaints Case Management System for FOI's SAR's, Disclosure Requets and Complaints (Corporate, Adults and Childrens), with the facility to publish a disclosure log.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 49700,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2017-09-07T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2017-10-23T00:00:00+01:00",
            "endDate": "2019-10-22T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-3938",
            "name": "Cheshire East Borough Council",
            "identifier": {
                "legalName": "Cheshire East Borough Council"
            },
            "address": {
                "streetAddress": "Westfields, Middlewich Road",
                "locality": "Sandbach",
                "postalCode": "CW11 1HZ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Simon Hagan",
                "email": "simon.hagan@cheshireeast.gov.uk",
                "telephone": "+44 1270686974"
            },
            "details": {
                "url": "http://www.cheshireeast.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-93266",
            "name": "iCasework Limited",
            "identifier": {
                "legalName": "iCasework Limited"
            },
            "address": {
                "streetAddress": "101 Melrose Avenue, London NW 2 4LX"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-3938",
        "name": "Cheshire East Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-78dbc28e-d431-45bb-887b-173b93660a3b-1",
            "status": "active",
            "date": "2017-09-14T00:00:00+01:00",
            "datePublished": "2018-08-09T16:32:03+01:00",
            "value": {
                "amount": 97000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-93266",
                    "name": "iCasework Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2017-10-23T00:00:00+01:00",
                "endDate": "2019-10-22T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/bffc9870-7c99-42a3-8f63-2c3b929736b9",
                    "datePublished": "2018-08-09T16:32:03+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}