Award

NHS T&T: Provision of Customer Insight Lead (2 roles) (1155 Ipsos MORI)

DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE

This public procurement record has 1 release in its history.

Award

19 Mar 2021 at 14:53

Award Notice
Summary of the contracting process

The procurement process involves the Department of Health and Social Care seeking to fulfil a requirement for two Customer Insight Leads as part of the NHS Test and Trace initiative. This contract, valued at £76,580.62, falls within the general management consultancy services category and is located in London, United Kingdom. The procurement was conducted through a selective method as a call-off from a framework agreement, and the tender period concluded on 8th February 2021, leading to an active award announced on 15th February 2021. The contract period is set to run from 16th February 2021 to 14th May 2021.

This tender presents a significant opportunity for businesses specialising in management consultancy services, particularly those experienced in user feedback systems and survey design. Companies with expertise in customer insights or those looking to expand their portfolio in public sector consultancy could find this contract particularly appealing. The contract's completion date allows for potential extensions or follow-on work, thus offering further business growth opportunities for the successful bidder.

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Notice Information

Notice Title

NHS T&T: Provision of Customer Insight Lead (2 roles) (1155 Ipsos MORI)

Notice Description

Requirement for two Customer Insight Leads. One Customer Insight Lead will establish a Voice of the Customer programme across Test & Trace, eliciting user feedback at appropriate points across the programme and providing best practice in survey design.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-78e5835e-ce47-4583-b034-6404b26dfb4c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e87b757a-2ffd-4a64-8f2a-edadd87981fa
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79411000 - General management consultancy services

Notice Value(s)

Tender Value
£76,580 Under £100K
Lots Value
Not specified
Awards Value
£76,580 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20214 years ago
Submission Deadline
8 Feb 2021Expired
Future Notice Date
Not specified
Award Date
15 Feb 20215 years ago
Contract Period
16 Feb 2021 - 14 May 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE : DEPARTMENT OF HEALTH AND SOCIAL CARE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLI London
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

MARKET & OPINION RESEARCH INTERNATIONAL

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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