Award

Contract for Surrey County Council English National Concessionary Travel Scheme

SURREY COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

07 Jun 2023 at 11:35

Award Notice
Summary of the contracting process

Surrey County Council has awarded a contract for the English National Concessionary Travel Scheme, which provides free off-peak bus travel for eligible older and disabled people. The contract involves the implementation of systems such as a card management system, online application portal, and card fulfillment services. The procurement method used was selective, with a tender period ending on 1st March 2023 and a contract period from 1st April 2023 to 31st March 2026. The contract value is £673,380 GBP, and the buying organisation is Surrey County Council located in REIGATE, England, operating in the IT services category.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the IT services sector to compete for providing services related to managing and processing travel passes. Businesses capable of developing and implementing card management systems, online portals, and card fulfillment technologies are well-suited to bid for this contract. The nature of the services required offers growth potential for SMEs looking to expand their presence in the public transportation sector, specifically in providing essential services for older and disabled individuals.

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Notice Information

Notice Title

Contract for Surrey County Council English National Concessionary Travel Scheme

Notice Description

The English National Concessionary Travel Scheme (ENCTS) provides free England-wide off-peak bus travel to eligible older and disabled people. This is a statutory function and is part of the Central Government agenda to promote accessibility, independence, and wellbeing. Surrey County Council is responsible for the administration and coordination of the scheme. Over 156,000 residents hold ENCTS passes, making 6 million passenger trips each year. Due to the nature of this statutory duty, it is not possible to limit demand or accurately predict passenger travel journeys. Card printing will fluctuate according to the 5-year renewal process that is implemented according to government best practice. To fulfill our statutory obligations, we require the following: 1. Card management system - to manage the data and application process for older people and disabled people's passes. 2. Online application portal - to manage the front-line application process for older people and disabled people's passes. 3. Card fulfillment - printing and dispatch of the smart cards to residents. In addition to the ENCTS scheme SCC will be offering a Surrey under 21s bus discount. This will be available for 21 and under living in Surrey to obtain half adult fare on single and return tickets. The pilot scheme will be funded for a 3-year period. The scheme will be discretionary and administered by SCC and requires; online portal application, card management and card production/issue. The scheme could also include remote ticketing options for future options. To fulfill our statutory obligations, we require the following: 1. Card management system - to manage the data and application process for older people and disabled people's passes. 2. Online application portal - to manage the front-line application process for older people and disabled people's passes. 3. Card fulfillment - printing and dispatch of the smart cards to residents 4. Online portal, Card Management System, and card fulfillment (smart cards) for the Surrey under 20s scheme. Option to include the development of remote ticketing. There are approximately 156,000 active ENCTS cards in Surrey which require the below systems: 1. Card management system - to manage the data and application process for older people and disabled people's passes (all smart cards) 2. Online portal for front line applications 3. Card fulfillment - printing and dispatch of the smart cards to residents

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/537f9b65-db8a-4517-8129-6a5edf21fcd0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£673,380 £500K-£1M
Lots Value
Not specified
Awards Value
£673,380 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jun 20232 years ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
30 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SURREY COUNTY COUNCIL
Contact Name
Melisa Suleyman
Contact Email
melisa.suleyman@surreycc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Post Town
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ South East (England)
Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Supplier Information

Number of Suppliers
1
Supplier Name

SMARTCITIZEN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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