This public procurement record has 1 release in its history.

Award

12 Jun 2026 at 16:45

Summary of the contracting process

Ofgem, the Office of Gas and Electricity Markets based in London, has completed the procurement process for the tender titled "2026-029 Social Media Listening Tool". This falls under the communication and multimedia software package category. The procurement process followed an open procedure and was completed on 12th June 2026. The contract was awarded to Fenix Media Limited T/A Pulsar for a value of £128,640. The service coverage extends to the UK, British Oversea Territories, Channel Islands, Isle of Man, Europe, and additionally to the rest of the world. The contract period starts on 1st May 2026 and ends on 30th April 2030. The tender was particularly suitable for SMEs, although not specified for VCSEs.

This tender represents significant growth potential for businesses specialising in communication and multimedia software, particularly those offering advanced data science, AI, and image analysis capabilities. Businesses in the SAAS sector or those developing audience intelligence and media monitoring tools can find considerable opportunity through contracts like this. With a broad geographical coverage and a substantial contract value, companies looking to expand their digital tool offerings and client portfolio in these regions should consider participating in similar tenders. The procurement directly aligns with the needs of public sector bodies such as Ofgem, which require comprehensive media monitoring solutions to enhance marketing and communications efficiency.

How relevant is this notice?

Notice Title

2026-029 Social Media Listening Tool

Notice Description

Ofgem is looking to engage with a supplier in order to be granted with access to an audience intelligence, social listening, media monitoring & analytics platform. Pulling data from public sources including Twitter, Facebook, TikTok, Instagram, Pinterest, Twitch, Reddit, Blogs, Forums, search data, print and online news, to combine cutting-edge data science, AI and image analysis to help improve marketing and communications.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8f73961a-0a18-4e17-a08d-7e272605f755
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48500000 - Communication and multimedia software package

Notice Value(s)

Tender Value
£128,640 £100K-£500K
Lots Value
Not specified
Awards Value
£128,640 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20261 weeks ago
Submission Deadline
1 Jan 2026Expired
Future Notice Date
Not specified
Award Date
29 Apr 20261 months ago
Contract Period
30 Apr 2026 - 30 Apr 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

FENIX MEDIA LIMITED T/A PULSAR (A PULSAR GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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