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Aareon QL, Versaa and mobile modules: licences, hosting, support and maintenance

ASTER GROUP LIMITED

This public procurement record has 1 release in its history.

Award

09 Oct 2026 at 12:52

Award Notice
Summary of the contracting process

Aster Group Limited bought licences, hosting, support and maintenance for its Aareon QL housing management system, including TaskCentre, QL mobile modules and the Tenant Portal, as well as the hosted Versaa software service. The QL modules cover functions including customer relationship management, property inspections, gas and electrical work, rent and arrears, stock replenishment and voids. The licence covers 36,302 units. This is a software licensing and support service, with delivery in England. The requirement combines continued access to the housing-management products with hosting for Versaa and ongoing technical support and maintenance across the specified system and modules.

The procurement is complete and was awarded to Aareon UK Limited. The award date was 5 September 2026, at a value of £889,650. The contract period runs from 7 July 2026 to 6 July 2029. Aster Group used a selective procedure to call off the requirement from a framework agreement, CCS RM6259, Lot 3. The original tender submission deadline was 6 July 2026. The requirement was treated as a single procurement; no separate lot awards are reported. The published data does not set out an evaluation weighting or detailed award criteria, so the basis for selecting the supplier beyond the framework call-off route is not available to summarise.

For suppliers tracking recurring housing-management technology demand at Aster Group, this award shows a substantial, multi-year requirement spanning software licences, hosted SaaS, hosting, support and maintenance. A credible competitor would need to provide or support the Aareon QL housing-management environment and its connected mobile modules, Tenant Portal and Versaa service, while sustaining a licence base of 36,302 units. The range of functions—customer relationship management, inspections, utilities-related work, rent and arrears, stock and voids—points to the importance of broad product coverage and dependable ongoing service, rather than a standalone software sale. The buyer used a call-off from a specified framework, so suppliers would also need a route to market through the relevant framework arrangement to compete for this same requirement.

How relevant is this notice?

Notice Information

Notice Title

Aareon QL, Versaa and mobile modules: licences, hosting, support and maintenance

Notice Description

Licences, support and maintenance for Aareon's QL housing management system (including TaskCentre), QL mobile modules (Contact Action Work Tray, CRM Visit & Contact, QL Questionnaires, Electrical, Estates Inspections, Task Search and Create, Gas, Rent & Arrears, Stock Replenishment, Voids), the Tenant Portal, and Versaa (hosted SaaS) including hosting services. The licence covers 36,302 units. The contract was called off from CCS framework RM6259, Lot 3.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7a185e29-f5f2-4c5b-9c74-7820d3f5547d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e86428fb-77ff-4681-900a-fb6879bd84ec
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72250000 - System and support services

72260000 - Software-related services

72261000 - Software support services

72262000 - Software development services

72263000 - Software implementation services

72264000 - Software reproduction services

72265000 - Software configuration services

72266000 - Software consultancy services

72267000 - Software maintenance and repair services

72268000 - Software supply services

Notice Value(s)

Tender Value
£889,650 £500K-£1M
Lots Value
Not specified
Awards Value
£889,650 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Sep 20261 months ago
Contract Period
7 Jul 2026 - 6 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ASTER GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DEVIZES
Postcode
SN10 2AZ
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Wiltshire
Electoral Ward
Urchfont & Bishops Cannings
Westminster Constituency
Melksham and Devizes

Supplier Information

Number of Suppliers
1
Supplier Name

Aareon UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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