Notice Information
Notice Title
Customer Satisfaction Tracking Services
Notice Description
Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-7a52a081-5951-4670-ada4-ebd0cc1010ad
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/3e529bf4-b133-4026-a4bd-2ac9f8c0d9e7
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Dynamic
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a dynamic purchasing system
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £732,386 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £732,386 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 Sep 20232 years ago
- Submission Deadline
- 4 Aug 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 26 Sep 20232 years ago
- Contract Period
- 17 Sep 2023 - 17 Sep 2028 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HM LAND REGISTRY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CROYDON
- Postcode
- CR0 2AQ
- Post Town
- Croydon
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI62 Croydon
- Delivery Location
- Not specified
-
- Local Authority
- Croydon
- Electoral Ward
- Fairfield
- Westminster Constituency
- Croydon West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/3e529bf4-b133-4026-a4bd-2ac9f8c0d9e7
27th September 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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