Award

ICO CRM & Sharepoint Support Services - CCS G Cloud 14

INFORMATION COMMISSIONER'S OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

31 Jan 2025 at 15:28

Award Notice
Award

31 Jan 2025 at 15:09

Award Notice
Summary of the contracting process

The Information Commissioner's Office has awarded a contract for CRM and Sharepoint Support Services under the CCS G Cloud 14 framework. The contract, valued at £1,200,000, was awarded to Kainos Software Limited. The procurement process used a selective method with a call-off from a framework agreement. The project, classified under software support services (CPV code 72261000), spans from 19 December 2024 to 18 December 2026 and will be delivered in the North West region of the United Kingdom. The procurement stage is now complete, with the award date published on 31 January 2025.

This tender offers significant opportunities for businesses specialising in CRM and digital workflow support services. Smaller enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) have suitable opportunities to participate through similar future tenders. Given the scope and value of the contract, companies with expertise in deploying, managing, and running software systems within public sector frameworks can leverage such opportunities to expand their portfolio and enhance their market presence. The Information Commissioner's Office, based in Wilmslow, England, ensures a structured procurement process that aligns with government standards, providing a transparent and competitive environment for businesses.

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Notice Information

Notice Title

ICO CRM & Sharepoint Support Services - CCS G Cloud 14

Notice Description

Support services for the ICO's CRM information, case management and digital workflows. Deploy manage and run software. Call off from G CLoud 14 Lot 1: Cloud hosting Lot 2: Cloud software

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/85a0f9f1-1aa6-49a0-af67-9ae4d5756c5e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,200,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jan 20251 years ago
Submission Deadline
11 Nov 2024Expired
Future Notice Date
Not specified
Award Date
19 Dec 20241 years ago
Contract Period
19 Dec 2024 - 18 Dec 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
INFORMATION COMMISSIONER'S OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILMSLOW
Postcode
SK9 5AF
Post Town
Stockport
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD North West (England)
Local Authority
Cheshire East
Electoral Ward
Wilmslow West and Chorley
Westminster Constituency
Tatton

Supplier Information

Number of Suppliers
1
Supplier Name

KAINOS SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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