Notice Information
Notice Title
Historic Royal Palaces Ticketing System Tender
Notice Description
Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-7a883aa3-56ca-4257-86e7-af3074a8eaf9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/afae1ae3-5c0c-4896-b3f3-835307525b06
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48100000 - Industry specific software package
Notice Value(s)
- Tender Value
- £2,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £2,500,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Sep 20232 years ago
- Submission Deadline
- 19 Sep 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 19 Sep 20232 years ago
- Contract Period
- 1 Oct 2023 - 2 Jul 2028 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HISTORIC ROYAL PALACES
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- EAST MOLESEY
- Postcode
- KT8 9AU
- Post Town
- Kingston upon Thames
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI7 Outer London - West and North West
- Small Region (ITL 3)
- TLI75 Hounslow and Richmond upon Thames
- Delivery Location
- Not specified
-
- Local Authority
- Richmond upon Thames
- Electoral Ward
- Hampton
- Westminster Constituency
- Twickenham
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/afae1ae3-5c0c-4896-b3f3-835307525b06
21st September 2023 - Awarded contract notice on Contracts Finder -
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=810275618
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-7a883aa3-56ca-4257-86e7-af3074a8eaf9-2023-09-21T11:25:08+01:00",
"date": "2023-09-21T11:25:08+01:00",
"ocid": "ocds-b5fd17-7a883aa3-56ca-4257-86e7-af3074a8eaf9",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "BIP810275618",
"title": "Historic Royal Palaces Ticketing System Tender",
"description": "Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48100000",
"description": "Industry specific software package"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 2500000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"tenderPeriod": {
"endDate": "2023-09-20T00:00:00+01:00"
},
"contractPeriod": {
"startDate": "2023-10-02T00:00:00+01:00",
"endDate": "2028-07-02T23:59:59+01:00"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "goods"
},
"parties": [
{
"id": "GB-CFS-233169",
"name": "Historic Royal Palaces",
"identifier": {
"legalName": "Historic Royal Palaces"
},
"address": {
"streetAddress": "Apartment 62",
"locality": "East Molesey",
"postalCode": "KT8 9AU",
"countryName": "UK"
},
"contactPoint": {
"email": "robert.turnbull@hrp.org.uk",
"telephone": "+442031666076"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-259063",
"name": "Expian Ltd",
"identifier": {
"legalName": "Expian Ltd"
},
"address": {
"streetAddress": "8/12 Camden High Street Camden High Street 5th Floor London NW1 0JH"
},
"details": {
"scale": "sme"
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-233169",
"name": "Historic Royal Palaces"
},
"awards": [
{
"id": "ocds-b5fd17-7a883aa3-56ca-4257-86e7-af3074a8eaf9-1",
"status": "active",
"date": "2023-09-20T00:00:00+01:00",
"datePublished": "2023-09-21T11:25:07+01:00",
"value": {
"amount": 2500000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-259063",
"name": "Expian Ltd"
}
],
"contractPeriod": {
"startDate": "2023-10-02T00:00:00+01:00",
"endDate": "2028-07-02T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/afae1ae3-5c0c-4896-b3f3-835307525b06",
"datePublished": "2023-09-21T11:25:07+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "tenderNotice",
"description": "Please follow this link to view the notice.",
"url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=810275618"
}
]
}
]
}