Award

GB-Glasgow: Establishing a Customer Experience Function & Strategy

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

09 Feb 2021 at 17:10

Award Notice
Summary of the contracting process

The procurement process involves the Student Loans Company based in Glasgow, which is seeking to establish a Customer Experience Function & Strategy. The contract, classified under Business and Management Consultancy Services, has a total value of £250,000 and is at the Award stage. The contract period runs from 8th February 2021 to 31st March 2021, having had a tender submission deadline on 1st February 2021.

This tender presents significant opportunities for businesses specialising in consultancy services, particularly those with expertise in customer experience strategies. Businesses that can effectively deliver management consultancy within the public sector will be well-suited to compete. The Student Loans Company is keen on collaborating with skilled consultants to enhance its service delivery, making this an ideal opportunity for firms seeking to expand their portfolio in the public sector.

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Notice Information

Notice Title

GB-Glasgow: Establishing a Customer Experience Function & Strategy

Notice Description

Establishing a Customer Experience Function & Strategy

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7b22c2d5-2f98-4ac4-9647-379e53c69ef9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12cfbed1-0c8c-4e53-9a8c-39be5851e84b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20215 years ago
Submission Deadline
1 Feb 2021Expired
Future Notice Date
Not specified
Award Date
1 Feb 20215 years ago
Contract Period
8 Feb 2021 - 31 Mar 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

BARINGA PARTNERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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